First National Bank of Ottawa - Yorkville (IL)

Carol Hannant-Phipps Brad is a great, friendly and outgoing man and I’m really proud of him. He will give you all the attention and save a lot of money on your insurance. Just give him a try!!!

Cherylynn Barnhill They are professional and offer affordable products to meet your needs. They take the time and care to explain in terms that a child could understand. The service provided is optimal, and exceeds any expectation. You will not feel sold, as they care about helping you meet your goals without breaking the bank. I would absolutely recommend this company to service my friends and family. What better way to be prepared then with people who genuinely care about your options.

Micheal Clark Detail oriented, professional and friendly! Utilized their services for over 15 years with no issues! They are amazing!

Susan Heaton Since I was not able to discuss my claims with my agent Tyler Hansen. I was referred to Dan Kniss which was not available has not call me back. Referred me to Country Financial Bloomington HQ. I am writing to express my ongoing frustration with the lack of communication regarding my two weather-related claims with agent Tyler Hansen. Over the past 4-5 months, I have made many calls without receiving any callbacks. When I requested a scheduled call via email, Tyler asked me to send my questions by email instead. He did not answer my questions. This lack of responsiveness and guidance has been disappointing and indicates a significant gap in customer service, claim services. A failure to respond, guide, communicate, respond. No effort to keep me in the loop.

Lindsay Gleason Excellent local bank. Real personalized service. Not just a number here!