Human Services Department - Robinson (IL)

1 /5 Silverwolf9k: They have set up the automated menu to make it difficult if not impossible to talk to a human and ask questions. They are the epitome of lazy.... They dont want to be bothered, they try their hardest to deny you benefits, if you do get benefits they dont fill out the case correctly and you end up getting less than you should, if you go in the office they are short with you and typically point you to one of the 2 forms sitting at the window (which are not the correct forms for most situations). They are so pathetic and neglectful they have had to hire a security guard for a room in which you have no access to any employees (the guard only seems to exist to shut you up and get you out if need be). To be honest, the state needs to come in and fix this anything but hot, mess...

2 /5 Erin Stevenson: Very few and far between will you find someone who treats you like a person. I dont ask for help unless I have no other options and I am treated like I am taking from people or abusing the system

4 /5 Kara Lackey: They were very helpful

5 /5 Natalia Prendergast: Quick help and friendly people, thank you alot!!!

5 /5 Dacon Scott: Very nice and very helpful staff. Never had any problem with this office.