Ford & Maynard Agency - Aledo (IL)

Queen of The Lou They are very slow following up and they only answer what you ask. I think professionals should lead their clients especially in the area of their expertise. In addition, they should set clear follow up deadlines and expectations without their clients having to ask them to do so? It is never okay to ignore or purposefully not reply / respond to questions your customer has raised. Your silence sends a message.

Luis I’ve had the pleasure of working with Carlos Cruz recently and I can confidently say he is one of the most trustworthy and reliable professionals I’ve encountered. From day one, he has been efficient, thorough, and genuinely committed to helping me find the right coverage for my needs. Whether it’s auto, home, or life insurance, he takes the time to explain every detail clearly, making sure I feel confident and informed in my decisions. He’s responsive to questions, proactive with follow-ups, and always goes above and beyond to ensure everything is handled promptly and accurately.

QueenieSheGod Banger Susan at this office is a blessing to this company. She is so amazing when dealing with clients. She helps you with the best policies for your specific needs and always so kind. I’ve watched her go above and beyond for clients. She is one of the top reasons why I’ve stayed with this company so long. Her hard work and dedication is much appreciated!!! Thank you to Jason, Susan and the Allstate team. Highly recommended.

Rachel Mobley I switched over to Allstate with reference from my sisters...and they have not disappointed since! Im unclear of all the variables with car insurance and rental insurance and they assisted and explained in great detail with what was best for our situation! Absolutely wonderful people to work with at Jessicas office! THANK YOU!

Mickey Barlow Keystone agency is by far the best insurance agency Ive ever had the pleasure to do business with. I have used them for over 20 years for home, auto, personal liability, and business insurance. Tom and his staff are always available to answer questions and go to bat for me. Tom is perhaps the most knowledgeable insurance professional in the area. Keystone is head and shoulders above other local insurance agencies!

John Urosevic Very smart guy. Bill has been doing this for a long time. I would recommend him to anyone. I was impressed. Thank you Bill.

Franky Rivers It is the most reliable place to get an insurance because they speak to you with the truth and always look for ways to help you choose something you really need and do not pay for something you will never need.

Nick Howe Mr. Wingerter at Illini has been helping me with my health insurance needs for several years. Hes always friendly and does a great job guiding me through the more complicated aspects of insurance.