Farmers Insurance - Jeffrey Spurling - Decatur (IL)

Dan Fitzgerald I stopped in to inquire about auto and homeowners insurance. I found Jacqueline to be warm and friendly, and very professional. She spent about two hours with me and helped me understand the various coverages and options. She even reviewed my current insurance coverage and she pointed out my house was under-insured. I would highly recommend the Short Insurance Agency. It was pleasure working with her. I also really liked working with her in person as she asked all the right questions to find the best rates for me. I had some previous experiences with other insurance companies, working on the phone or online, that were not productive. In the end, I have better insurance and at a lower cost with AAA Insurance and Im really glad I stopped by. Thank you Jacqueline.

Gallegos Emily I recently had the pleasure of working with Larissa at Magnum, and I couldnt be more impressed with her professionalism and dedication. From the moment I reached out, Larissa took the time to thoroughly understand my insurance needs and provided clear, concise explanations of my options. Her attention to detail ensured that I selected the best coverage for my situation, and she made the entire process seamless and stress-free. Larissas friendly demeanor and prompt responses made me feel valued as a customer. Its rare to encounter such outstanding service, and I wholeheartedly recommend Larissa to anyone seeking personalized and expert insurance assistance. Thank you, Larissa, for going above and beyond!

Nick Vasquez Today I called my insurance broker Stanton Insurance because I needed a windshield replacement for my daughters car. I had already called 3 companies to get quotes but I just had a question on my deductible. Susan answered and was extremely helpful so much so that I realized my earlier calling the repair companies was in vain! She immediately found me a service, locally, that would come to my location at my convenience the NEXT day! Susan checked for the best price and made sure I was completely happy with the details! Thinking back to my wasted time on the internet, answering questions and the time I wasted calling other companies with their aggravating automated systems really made me appreciate my 15 minute call with Susan! She is an exceptional asset to their team! But this experience did bring up a shortcoming with my past dealings with Stanton Insurance here in Monmouth and need to report that shortcoming. To be honest, the shortcoming is on me for not shouting out Stantons incredible service! Ive had them as my insurance brokers for years, decades even, and they ALWAYS go the extra mile to meet my families needs! We love Jennas contagious smile and her unyielding professionalism to get the best for her customers! Jeff is great too, just not as good looking as her!lol (Im sure my wife would disagree!) But all kidding aside- I remember when Jeff called us and told us hed found a better house insurance carrier and a better plan for our 4 vehicles for hundreds of dollars cheaper! It made me realize then that these people are ALWAYS looking out for us! I dont say this often, truly never, but the Stanton Insurance is like family to us! For years I soley dealt with their father, God bless his soul, and when he passed, his very capable children stepped up and continues his legacy for exceptional service. Disclaimer: I am neither employed nor have any family ties to Stanton Insurance or any of their employees- nor are they paying me a Jillion dollars to write this review! Susans great service just reminded me of my oversight of not showing my appreciation for a wonderful local family owned business!

K W Highly recommend for any insurance needs ! Sarah made the whole process easy and quick. Will definitely call her for any insurance needs in the future.

Nickolas LaPuma -5 stars If I could. they lied and did everything possible to not cover our water damages. Then dropped us for water damages ??? Isn’t that what I pay insurance for? They even lied and told the roofing companies I had show proof of weather damages to them that I collected claims on my roof.

Valerie George ⭐️⭐️⭐️⭐️⭐️ I was referred to Tony Houlahan at Houlahan Insurance, and I’m so glad I reached out! We were setting up a new policy for a family member, and the situation was a little outside the norm — but Tony was amazing from the start. He was super helpful, easy to talk to, and really took the time to walk us through everything. You can tell he truly cares about his clients and wants to make sure they’re taken care of. If you need insurance and want someone who actually listens and goes the extra mile, definitely give Tony at Houlahan Insurance a call. Highly recommend!

rosalind latham The progressive office door was kind of hard to find based on the address on the building, but I finally figured it out. The personnel was very helpful and attentive. I got what I wanted immediately and was out the door. It took no time at all.

Cindy Springer John came fully prepared and my wife and I are very happy with him as our agent. John thinks ahead and always asks good questions and brings up meaningful topics and suggestions. We could not be happier with John and Country Financial!