Family First Insurance & Income Tax - Round Lake Park (IL)

sandra pina I had a very easy and friendly experience with Rosa, she explained the details of my insurance very well.

Stephen Eitel Jim Blue is a very good agent and is always available if we have any questions!! Has always been helpful if claims are necessary. Thank you, Jim!!!!

Gary Sisk Very personable walked me thru process from quote to accepting farmers as my insurance. Great guy to work with will definitely refer others to him.

Lourdes Rendon I highly recommend Maritza Rodriguez and her staff! She was able to resolve an issue I had with my claim within minutes. She made the process so smooth. Over all everyone is always so nice and professional. I will continue doing business with them and recommend you all do too!!

Diane Glassel I have to tell people how wonderful it was to get my car totally covered by State Farm when every insurance companys prices were ridiculously high. I was paying $65, then changed to $79, then jumped to $140. I couldnt pay that much with my Social Security so I dropped it. Looked at every other insurance quotes but they were all too high. Then I received a quote from State Farm and was so happy to find a top of the line insurance company still offering reasonable prices! It was easy to get just what I needed. Ross Webb State Farm. I now have great full coverage and can drive again! Nick, whom I talked to, saved me from paying more than I should. I am covered completely without breaking the bank. Thank you Nick and Ross!

C Loion My co worker referred us to Roberts Insurance to have my current insurance policies reviewed since they went through the roof. She said theyd make sure we werent over insured or uninsured insured. At first we were really hesitant to change agents because we had been with our other agent for over 20 years. I ended up calling and setting up an appointment. We ended up meeting with Heather, went over my concerns with her as well as my complaining about everything under the sun. She was very patient with me and listened, she made me feel at ease, not stupid and as if she truly understood my concerns and wanted to help. We went over everything, she addressed my concerns and she asked a lot of of questions, but it ended up being for our benefit for coverage and discounts. She was able to cut our premium and increased our coverages. After we got our policy we went back in and she went over it and explained to us the layout of our policy something our other agents didnt do. The 2 girls at the front are amazing too. I had to change my bank information and they made it a breeze for me and took care of it for me. So far overall its been a good experience.

Jenny Gaard Fire Lena was so fun to work with! I was paying an arm and a leg for car insurance and she was able to get me a quote for almost 300 dollars less than what I was paying AND said I could potentially go lower! She made the process so easy, will definitely recommend to anyone looking for insurance!