Elite Insurance Solutions - Geneva (IL)

Amber Damm Shamblin Insurance has been AMAZING! They are friendly and very helpful in finding you the best rates possible! I definitely recommend them for all your insurance needs!

Adrianne Higgins Doug is great to work with! He is prompt, communicates well, and made transition so easy and seamless as we switched from another agent. So glad we did! Thank you Doug and Michelle!

Christopher Abbott A person broke into my vehicle while we were on vacation. He threw a brick through my back window. Jennifer at First State to very good care of us. She made arrangements to have the back window replaced the next day. Great service.

Emi Gonzalez Diana was kind and professional. She walked me through every step and offered an opportunity to save on my monthly premiums.

Andrew Lotko I called my insurance agent because I got a rock chip in my windshield, and I was worried the chipped windshield could crack totally. Deanna said I should take my Jeep into Safelite Auto for glass repair. I said that would be great. She also said she could help with making the appointment itself, And I said wow, that would be awesome. Unbelievably, I was able to take My jeep into Safelite auto glass that same afternoon. When I got to Safelite, the mechanic there was extremely helpful, He explained the condition of my chip, and advised he could have it fixed in 15 minutes. So I waited in their lobby, got a complementary cup of coffee,, And before I was done with my coffee, my Jeep was ready. I looked at the chip, and it disappeared, they did a great job. so from calling my agent to having my problem fixed it didn’t take more than a half a day, and the job was done perfectly. A person could not be happier with this great service. Thank you, American Family and thank you Safelite

Hasan Ameen Irma is amazing! Super helpful and patient. Over the phone she walked me through everything and helped me find a great deal on insurance. Made the whole process easy and stress-free. Really appreciate her kindness and the time she took to make sure I got what I needed. Definitely recommend her!

Theresa Kennedy Very good service. Ed Morris was very helpful, and grandson found the policy he needed that was best for him.

bob loy Raised insurance rates on me with no accidents. Failed to comply with Illinois State regulations of proof of insurance resulting in multiple court dates. Did not send updated insurance id cards. You get what you pay for...

Keith Kawabata I can’t say enough good things about first American title company!! They were very informative ,courteous, kept me updated on everything I needed to know and do. They always returned my calls in a timely matter answered all of my questions. I have used first American title company 2 times and I have no regrets!! Thank you American title company for doing everything so seamlessly !!!

Tracy Knowles Great agent! Very knowledgeable, helpful and accomadating. Competitive rates paired with excellent service. Glad to have her as our agent!