Allen Lang American Family Insurance - Rockford (IL)

5 /5 Andrew Lotko: I called my insurance agent because I got a rock chip in my windshield, and I was worried the chipped windshield could crack totally. Deanna said I should take my Jeep into Safelite Auto for glass repair. I said that would be great. She also said she could help with making the appointment itself, And I said wow, that would be awesome. Unbelievably, I was able to take My jeep into Safelite auto glass that same afternoon. When I got to Safelite, the mechanic there was extremely helpful, He explained the condition of my chip, and advised he could have it fixed in 15 minutes. So I waited in their lobby, got a complementary cup of coffee,, And before I was done with my coffee, my Jeep was ready. I looked at the chip, and it disappeared, they did a great job. so from calling my agent to having my problem fixed it didn’t take more than a half a day, and the job was done perfectly. A person could not be happier with this great service. Thank you, American Family and thank you Safelite

5 /5 Vicki Jones: We had an auto and home insurance quote from Karen about eight months ago which was competitive so we stayed with our current insurance company. Then we received a 47% increase from them. So, we went back to Karen at American Family and she promptly up dated both quotes. We scheduled a face to face meeting with her and she was able to save us $1800 versus our current carrier. She was excellent to work with, knowledgeable and able to answer our questions. We are so happy to back with a local insurance company, that has a local office and a real person to meet and speak with versus one of big national companies that could care less about you. Thank you Karen for your abilities and service. Much appreciated.

5 /5 Char Carlson: I called the office to review my increase of insurance costs and Karen LeParte was extremely helpful in reviewing this and helping me make some appropriate changes to my coverage in order to decrease my cost. I have always appreciated the help I have received from the Al Lange office and staff and on this occasion with Karen. Thank you all. Char Carlson

5 /5 Marcia Church: Deanna was not only informative but friendly and extremely welcoming. This is a top agency. We have had Home Owners Ins with them since the 1970S After talking to Deanna I decided to also insure my car with tge Al Lang Agency

5 /5 Ashley Tranfalia: Karen has been prompt, kind, and helpful since the second I spoke to her looking to change my agent! Im glad I called and I feel better about continuing to insure with AmFam and the Allen Lang Agency!