Dimond Bros. Insurance Jacksonville Branch - Jacksonville (IL)

Michelle Anderson Everyone in the office works as hard as they can for you. They will call with reminders if you forget a payment. They thoroughly research any issue you may have and get back to you within the same day or oftentimes within an hour. You can’t go wrong with this team!

T DeWitt Andy and his team have taken great care of us by providing quality protection at a competitive price. He and his team have always been responsive to our needs.

Jacklyn Fletcher Tony and his team are truly the best! Theyre friendly, easy to work with, and always take the time to make sure you understand your options. You can tell they really care about their customers. I’ve had nothing but great experiences with this office and highly recommend their services to anyone looking!

Alec Smith Kyler is great to work with and has your best interest in mind! Would recommend anyone who is in need of a new insurance carrier to talk with Kyler about coverage.

Rhonda Baker Let me heap some praise on this guy. I called him, furious and frustrated, because a policy that should have been cancelled back in October had not, in fact, been cancelled. It was a three-state mess, and long phone calls with the 1-800 people had been useless. Matt said, "come on down and well sort it out" and he DID. He had NOTHING to gain from helping me - it was a policy cancellation. He went beyond the extra mile, and saved my entire family so much time and stress. If I am insurance shopping in the future, I will not hesitate to call Matt, and you shouldnt either! Thank you, Matt!

Rachel Irwin Great service! Dianne & Kara are always friendly and quick to answer our questions, and we’ve got great rates to boot!

Ryan Cullen Ive been insured by Shelter Insurance for 5 years now, I have vehicle, motorcycles, Life and my business all covered. Brandon has been great about explaining what I am paying for, what I getting in return. Along with keeping me up-to-date on any changes on my policies.

James Malone Austin exhibited great customer service in terms of his explanations, patience, and respect. I highly recommend this company for your insurance needs.

Richard Sauget III Amazing Service! Dave is such an amazing guy to work with, I couldnt imagine doing my insurance with anyone else.

Marisa Hoff I have worked with Justin since 2007 and he is simply the best. He has the best advice, best products to offer and is there when I need help with my car insurance or homeowners. I highly recommend Thomas and Ellars Insurance Agency for your Insurance coverage needs.