Citizens State Bank - Freeport (IL)

Amanda Olsen Requested service around 8:30am for my company on a Friday and they were here by 9am the same day to fix the issue. Talk about service! They always do a fantastic job couldnt ask for a better company to help us with our printer needs. Tom was the tech that came out and he went above and beyond. Went through the report with me, let me know of upcoming things that will need to be replaced. He had also noticed a separate issue with the bypass tray door and ordered the parts needed to fix it. Theyll be here next week. Fast and dependable service, couldnt ask for anything more from them!

kim l I love to call this office. The ladies are so friendly and helpful and always give personalized advice that would get you a better deal or price. Very good customer service.

angela Cansino-Vaughn I cant say enough great things about Michelle! She went above and beyond throughout my entire home-buying process. She was there every step of the way, ensuring I understood everything and always taking the time to explain things clearly. Unfortunately, the realty company I chose failed to address or explain many important details, but Michelle stepped in and provided the knowledge and guidance I needed—even when it wasn’t her job to do so. Her dedication, professionalism, and genuine care for her clients truly set her apart. I highly recommend Michelle to anyone looking for a loan officer who will go the extra mile!

Joe We found a car in the metro area that we wanted to look at and purchase. We were on our way to Granite City and decided to make sure we would be able to come home with the car if we liked it due to no time to make another trip, Delise Thompson was the loan officer we worked with on a Saturday. She knew we were on a time crunch because the bank closes at 1pm and she made sure to work with us and the dealership to get the car secured. That meant she was working up to closing to make sure the dealership got paid and we could leave with the car. This purchase was very last minute and would not have happened as smoothly as it did if she wasn’t dedicated to making customers happy. She went above and beyond and dedicated herself from start to finish. We have several accounts and loans with SIU CU and we are very pleased and will never go anywhere else

Brenda Ader The ladies at the Kankakee location are so down to earth and friendly. I wouldnt bank anywhere else.

Brooke JLove I am very pleased with Rhonda Reathafords great customer service. She was extremely healthful and friendly. I will be back again!