Christina Copeland - COUNTRY Financial Agent - Fairfield (IL)

Brian Gilbert Brett answered the door when the agent was on break and was so friendly and kind when he explained the situation about the agent being on their well-deserved lunch and wanted to give me the best experience possible to get a quote from him. When I came back only moments later, Vanessa was so kind, personable, and answered all of my questions promptly with ease. Both of them should be paid more because THEY KNOW CUSTOMER SERVICE!!!

Logan Brandis I switched to Allstate with Dave Strong after being with another insurance company. I’ve been surprised by how easy the experience has been. Companies have become extremely automated nowadays, but getting to chat with Dave and his team helps make the experience less dreadful. His team is very helpful and always quick to respond to my questions or concerns.

Susan List Bryan Bridges at American Family Insurance is a great agent and the company is great as well. We have been with them for over 30 years and have never had an issue. Just recently we had damage and Bryan and his staff were very prompt to get the claims process going and followed up several times to ensure we were being taken care of. I would and have recommended Bryan Bridges as well as American Family.

Vivienne Swanson Always excellent service, knowledgeable and helpful.

Karen Frazee Been buying my car insurance here for 2 years. The manager is always super friendly.

Danah Kashica Parado I had a great experience transferring my auto insurance with Brett! He was incredibly helpful and knowledgeable. What I appreciated most was his responsiveness transparency — quick to return calls and happy to answer all my questions without any pressure. Brett helped me find the best coverage at a very reasonable rate. The process was smooth from start to finish.

Nadia Khamo I just want to say that Martha is one of the best workers!! I havent seen her in a while and tonight I went in and the service was super fast as always when shes working and she is super sweet!!! Love her!

Mary-Morag Sutherland Dave and his staff have always been kind and responsive to my needs, always providing prompt service.

Kimberly Hernandez Kaleb helped me with getting auto insurance, and he was super helpful and patient. He explained everything and answered all my questions. I really appreciate the great service!

Brandi Telkamp Tony is exceptional! I couldn’t believe how quickly he provided me with a rate and was able to get my policy set up with a very affordable premium.