Caseys - Sullivan (IL)

Erica Freid Maricarmen Rivera was such a great help she truly help us get the best offer we could. Everyone was really sweet and it was a very quick in and out trip!

Tod Urban I was a Cole Taylor customer for many years (25 years). They were the bank for my small business and unfortunately MB recently bought them out. As a small business owner, Cole Taylor always had my back. MB, on the other hand, does not. MB does not mean business, it means bail on you. They do not care about their customers. Sure, they were with me when my business was good, then with a little downturn in business, they completely turned their backs on me. They have not taken any time to learn about my business or care about me or my business. They have unnecessarily bounced checks on me. They bounced every single one of my checks even when there was money in my account for some of the checks. It is absolutely appalling how little they care about their customers. I could not be more disappointed with this bank. Any small business owner or really any human being is in for disappointment. I would never refer them to my worst enemy. While customer service did call and leave me a message, I called them back and still have not heard back from them now one week later. I left two messages for the head of retail banking and have not heard back. I even talked to the president of the company and still got no relief! This bank is a joke. And I am moving on.

Courtney Clawson I purchased a fire-arm today and Erin was very knowledgeable and helpful with the whole process. I’ve been a customer with them for many years and have always been treated kindly and given good prices when buying and selling items.

Michael Denny I recently started working with Scott and I couldn’t be more pleased with the experience so far. From our first meeting, Scott took the time to really understand my financial goals, risk tolerance, and long-term plans. What I really appreciate is he continues to take a keen interest in ensuring I understand the complex financial concepts in a way that’s easy to understand, and I never feel rushed or pressured. He lays it all out for me to see without trying to push me in a direction im not comfortable with. Scott has already helped me organize my finances more effectively, create a solid investment plan, and start thinking more strategically about my future. Im starting a little late in life and I feel much more confident about my financial direction thanks to his guidance. I really think he has a genuine care for my financial future both in the short run and long term. If youre looking for a knowledgeable, approachable, and trustworthy financial advisor, I highly recommend giving Scott a call.

Madeleine Mahoney Went to Bank Financial on Larkin about an issue we were having with our account. Met with Mathew S. After reviewing everything, he was able to resolve our problem. He was courteous and professional in dealing with us. Great customer service thanks to Mathew!