Bryan Bridges Agency - American Family Insurance - Springfield (IL)

Mike Bundren I have been a customer of M & H insurance for many years and have been well pleased. I work directly with Allie and she is always very helpful to get issues resolved, new policies added, questions answered, etc. very quickly. She also searches for better rates on your policy every year and will personally contact you and tell you she has a better rate for your policy and can save you money if you want to switch. She is super helpful, friendly and great to work with.

Laura k Brown Very friendly fair price patient ty

Sean Mchenry They are very nice and helpful !

Samantha SR Got pulled over on S 5th and Allen after work, and yeah — turns out my tags were expired and I didn’t have insurance. Not my best moment. I’d just bought my first car a few months ago and honestly didn’t even think about needing more than plates and gas. Rookie mistake. Court said I needed SR22 insurance to keep my license. Had no clue what that meant until I walked into Jiffy SR22 Insurance on 5th. The guy at the desk didn’t sugarcoat anything, which I appreciated. Straight-up told me what an SR22 form was, what it would cost, and how fast they could file it with the DMV. No BS, no sales pitch — just the info I needed. They got me set up with an SR22 policy same day. Not cheap, but way more affordable than I expected. I picked a monthly SR22 premium that wouldn’t wreck my budget, and they printed the proof of insurance while I waited. If you’re in Springfield and in a jam, this spot’s solid. Left with paperwork and peace of mind. Already gave my cousin their info — he’s next in line.

Paul Barczewski Keith was very through with questions to make sure all my needs are being covered.

Cassidy Downs Some of the greatest customer care I’ve experienced in my time here. I switched to State Farm after a bad experience with an agent with Farmer’s, and have been in great hands ever since! Jen is a life saver and goes above and beyond. My biggest thing was having an agency that will communicate with me and always be thorough. Jen does just that. Very grateful to have Richard’s agency in town!

La Tanya Hughes Haley was amazing. She answered all my 1,000 questions never made me feel like I was a bother. She assisted me with choosing the best insurance for me. I truly appreciate her. She called, text and or email was superb quick response every time. Thank you so much. Very pleased with your service

KIMBERSON CORNISH Heres an excellent, professional, and appreciative review for Stacey: --- I had the absolute pleasure of working with Stacey for my insurance needs, and I cant recommend her highly enough. Stacey is incredibly knowledgeable, patient, and professional. She took the time to carefully explain all my options, answer every question clearly, and made the entire process seamless and stress-free. Her attention to detail and genuine commitment to finding the best coverage tailored specifically for my situation was truly impressive. Its evident she genuinely cares about her clients and goes above and beyond to provide outstanding service. If you need an insurance agent who is reliable, trustworthy, and exceptionally skilled, Stacey is the best choice! Thank you, Stacey, for your dedication and outstanding customer care—I greatly appreciate everything youve done! ---

Kaizon Cummins Extremely warm and welcoming atmosphere! I was assisted by Soleil and she was extremely patient and incredibly friendly. She treated me like family and went above and beyond to make sure I knew everything I needed to know as sometimes this insurance stuff goes over my head. I’m definitely recommending this team to everyone I know!