Bi County Insurance Co - Monmouth (IL)

Andrew Dial Jake is great to work with. Always gets me taken care of!

Barbara Medieros If I could give less than 1 star I would. My husband had insurance with this company for 20 years and paid faithfully without missing a payment. All of a sudden they started withdrawing $613.87 per month out of the account instead of $61.51 per month. When we realized it after several months we contacted Re-Assure America only to be told they insurance term had expired & that was our new premium. They never contacted us or informed us of any change in the premium or the expiration date of the policy. We never gave authorization for any amount other than the $61.51 to be deducted from our account. They are now refusing to refund the money taken out of our account illegally. I will be contacting the State Regulatory Board and an attorney for compensation.

Johnny McKinney After being t-boned by an elderly man who was insured by State Farm I have been hurting like hell for nearly two months now. I was forced out of the rental after only a week without any payment to replace my vehicle which is inoperable and totalled. The think a custom built truck is worth only $3,000 and apparently being injured is worth the same. Meanwhile they fixed the old mans car and I know because he nearly hit me yet again while I had to use an Uber to go to the doctor. This is by far the worst company for any insurance on the market. They definitely need a phrase change "like a good neighbor, were here to screw your life up". As a disabled veteran I can not just afford to go and buy another vehicle as Ive built this over the last six years. I have nearly $20,000 into it and now because of an idiot who by the way was at fault in an at fault state they act like Im the one who caused it and I should not have reasonable compensation. So because my vehicle was paid for outright and owed nothing to anyone for it I should take what the first Kia cars were sold for? Get real! This is exactly why insurance companies need to be regulated and penalized more strictly. If you have State Farm, I would highly suggest switching. I had them up until three years ago when after a hit and run I was screwed by them. I had paid too much for too little insurance. I even switched and was instantly paying over 60% less and had better coverages. So thanks State Farm for screwing this Disabled Veteran yet again!

Terry Cox 100% Great job, great customer service. Will highly suggest you talk to them before making any final decisions. On A insurance agent. I was at the Granite City hall.Is office on memory yoki roadI was at the Granite City office

Expolre, Dream, Discover She is the best state farm agent

Carl Erd Working with Charles at State Farm is always a pleasure! My wife and I really feel blessed to work with him because of his passion and care for helping others, his emphasis to understand our needs, and his knowledge for the industry. With the many insurance necessities in life, all of which are important, we have found life insurance to be the one that took us the longest to learn/process, consider, and even change over time. Charles has always made this process comfortable, especially since sometimes my questions are all over the place and we need an abundance of time to consider what’s right for our family. Plus, for us, we feel a proper life insurance policy needs to meet personal and private financial and family circumstances, and we are totally comfortable sharing this with Charles. We have no doubt that Charles would give all of his customers this same professional and first class service to meet their unique insurance needs! Thank you Charles!

Lydia Likes It’s no wonder Country Financial is ranked Forbes best Life Insurance- my experience with The Shelby Job Agency was so great! The entire process was effortless from start to finish! You can tell Shelby and her team truly care about your needs and making sure you’re covered!

Tramon Hardy I like the insurance

Curtis Carey Great people, great service, able to find deals and explain metrics clearly