Braulio Valladares - State Farm Insurance Agent - Gurnee (IL)

5 /5 Karla Paredes: Every person there are so awesome. The amount of times I’ve needed roadside assistance has been a breeze. Except for 1 time but the people at this office helped me and got me back on the road. Thank you to each and every one of you who has helped me out.

5 /5 Cristel Romero: The staff is super knowledgeable and helpful, every time I call, ester or Daniela are ready to help in any capacity! Will highly recommend!

1 /5 D Z: While service and staff were the best when we started, they have become more strict/shady about cars in storage mode for winter, etc... (cars not being used because of the season like sports car), it was more having to deal with their nonsense, they would come up with excuses that it was a state mandate, that they couldnt do it, that it needed full coverage, etc... We called up the state and they stated that was not true, if the car is not being driven, it doesnt need insurance but do recommend comprehensive if in case anything happen while it was stored in the garage. We also called other State Farm agencies and they stated it is allowed to be put in comp. only if it is not driven, we told them what this agency told us and they informed us they have been getting people complaining about this agent. We moved to another State Farm agent and have been able to make adjustments as needed. They just want $ out of you by making excuses in hopes you dont go beyond the mile to onvestigate further.

5 /5 Hiram Santoyo: We all know State Farm offers a ton of coverage options but this local office is known for its friendly employees. First of all, Amazing job Braulio for hiring the best of the best. Every single employee at this office is very kind and well mannered. When I walked in I immediately felt in a professional environment. I was greeted by Mrs. Daniela’s beautiful smile who was very kind and very helpful. Ms. Ester is super kind and very knowledgeable answering each and every one of my questions (I had a ton!). I walked out feeling confident, beyond satisfied, and reassured I am well covered. Overall excellent experience EVERY time I visit this office! I will definitely be recommending this office! Again, thank you all!

5 /5 Allan Barahona: They are very professional, their main focus is protection against the unknown unlike other agency’s. This agency really helps me to understand the value in having proper coverages over the price.