Brandy Drenckpohl: Allstate Insurance - Effingham (IL)

Julie Sullivan We were recommended to Duriah Delps State Farm office by a family member 5 years ago. Their outstanding customer service, knowledge of their policies and best price won our business. We recently experienced a total loss to our 2024 vehicle due to a collision. I called Duriahs office from the accident scene and they immediately started the claim process for us. This was our only vehicle and their quick response allowed us to get a rental vehicle right away. We are now 2 weeks from the accident and our claim is settled, to our satisfaction, and we were able to purchase our new replacement vehicle yesterday. The entire process, from the first phone call through the entire claim process was handled in a very professional caring manner and helped to alleviate the stress of this incident. We remain loyal customers and will continue to recommend Duriah Delp & his team!

Steve G Brian and his staff are the greatest. Easy to work with, understanding, helpful and caring. I wish that other companies, of any sort, were as easy to work with. Five stars is not enough!

Brent Petersen I have known Frank for 26 years. He has assisted me with my business and personal insurance needs during this time. I have been very happy and would have no reason to look elsewhere in the future.

Jeff Balcer Jackie and her staff are incredible. I currently have 3 vehicles, 2 homes, and a couple of other minor policies with them. Whenever I call for information, to process a claim, or replacement insurance cards, they are always "on the ball", and I dont have to sing a silly jingle! Being in a sales position that requires purchasers to have insurance, I have never hesitated to recommend her to clients, friends, or family members. Over the last few years, there have been claims against the various policies (home and auto). Nationwide proved to be very consistent and timely with payouts. In one instance, they had the money at the body shop before I was able to bring it to them. That is service!!!

Reyes Gutiérrez Daniel Lucas made switching insurance providers really easy. He did all the paperwork and made sure I didn’t miss any important information. Very organized.

Marc Hoffman Mr. Paul Sutkay was very helpful with helping me understand how insurance works, while getting me the exact coverage that would benefit me the most. He is a professional and I highly recommend using Paul if you want the best care with your insurance needs.

Will Snelling I have been with country now over a year. and I have been extremely satisfied. Krystal legens has been extremely helpful. i have my home auto and buisness with them. and when I need copies or her to send forms to a customer. she is fast and makes it really helpful as a business. owner I would highly recommend country and Krystal legens.

Sadie Ann Marie When we went to Burgess and Cline as a class for the Sangamon Valley CEO program, I was completely baffled by how homey it actually was. They made the environment just feel overall great! The employees there are very friendly and personable and keep close attention on your wants as well as your needs. 5 stars from me!