Bauer Mccoy Insurance Agency - Stockton (IL)

GMail - Bea Pedersen 2025APR02: today Amanda of Mark Mitchell State Farm Insurance Agency in Woodstock, Il, assisted e with adding my newly purchased vehicle to my auto insurance policy. As a result of an accident, I needed to acquire a new vehicle. Amanda was thoughtful, reassuring, informative, patient a nd kind in eeting y request, ensuring my auto and personal protection pololicies are up-to-date, accurate, and what I wanted, and supplied me with a full and sasfactory explanation of my cost and billing process. Amanda was quick and thorough - an EXCELLENT Customer Service experiense. If you need Insurance, this is te place to go! Jade, of State Farm Insurance in Woidstick was absolutely fantastic! She answered all my questions, eased my concerns with facts, assured me my needs would be met, and was kind, courteous, and just plain NICE. State Farm Insurance under Mark Mitchell in Woodstock, is a phenomenal team, expert agents, supportive, and reliable. Great team. Great work!

Amy Johnson Lorin and Melissa are easy to work with and if they need to change your plan they let you know in a timely manner. They are always looking out for their customers!

Dr. Mohammad Shamsuddoha I used to have a State Farm insurance for my house and my cars. When I put a claim for my house roof and they immediately canceled my insurance and it was so disappointing.

Eldin Rahic I have used Adrian and Necko for my familys insurance needs for the last couple of years and have to say their service and knowledge is top notch. I have also referred clients to them and all are satisfied with their current policies. They explain the policies so well that we have the knowledge to become insurance agents ourselves, just kidding. Highly recommend to use their services or even get a quote and give them an opportunity to earn your business.

Queen of The Lou They are very slow following up and they only answer what you ask. I think professionals should lead their clients especially in the area of their expertise. In addition, they should set clear follow up deadlines and expectations without their clients having to ask them to do so? It is never okay to ignore or purposefully not reply / respond to questions your customer has raised. Your silence sends a message.

Burberry Gates Jeff does an OUTSTANDING job communicating in a very timely way. He gives the right amount of details and always available to answer questions. Very thankful for their company!

Scott Heiar Brad from Jenn Meremas State Farm office does a great job of taking care of my account. I added a Truck to my insurance package and it took one 5 minutes phone call. If Im ever late on a bill he calls and takes care of it over the phone. Excellent customer service from Brad!

Robin Stafford Good people for ins

WavyDio TV Brayden was a huge help. Double make sure to ask for him! Huge thank you to him and the guys over at Brya insurance !