Barron Jewelers, Inc. - Grayslake (IL)

5 /5 R C: I cannot say enough about the unbelievable job Barron Jewelers completed with my custom engagement ring and wedding band. Mindy provided suggestions and an expert design, then executed flawlessly. They communicated very well throughout the process while making me feel like more than just another customer. I highly recommend their services to anyone in the market for high quality jewelry. Thank you for being an integral part of an extremely important day.

5 /5 Jessica L. Moore: My experience here has been fabulous. I brought my ring in for repair and to replace two stones that had fallen out. They are very helpful, easy to work with very knowledgeable and explained everything so I understood. My repairs and such ended up costing less than I was expecting, so thats great too! Definitely will be back!

5 /5 Sarah G: Mario and Mindy were great! I had an aqua marine stone from a previous ring that I didnt have a band for. They took the time to show me a number of different options I could choose from. They patiently waited and helped me as I picked the perfect band for my ring. They were friendly, helpful, and the jewerly is great. I would definately recommend stopping in and seeing what they have. Thanks Mario and Mindy! You guys are great!

1 /5 linda erickson: Supporting small local businesses has always been important to me over the years. I took my vintage Coach watch in that had a cracked face. I was told that it could be fixed and they would call. When no call came after the time period they said it would be done, I called 2 times and emailed once to check the status of the watch. NO response from the business. After waiting another week to let them respond, I decided to go and speak in person. The woman said, "Oh youre here to pick up" when I showed her the claim ticket. She gave me my watch, I paid and spoke to her of the lousy customer service. Done....or at least thats what I thought until I wanted to set the time on the watch and the pin barely comes out. In addition, once the pin was out, the hands of the watch barely move making it impossible to set the time on the watch. So, if you like your vintage jewelry BROKEN and enjoy HORRIBLE customer service then this is the small business for you to support. If you want your jewelry fixed and responses to your emails/calls, I would recommend going to another business. Sadly, I have to find another jeweler to hopefully fix the watch which now has problems created by this jeweler.

1 /5 Lisa Monson: No confidence in this jeweler. Did not check jewelry when returned from being worked on - wrong size ring returned see you can see below - should be over the 7. Will only give refund if I drive all the way back there to prove it. No jeweler should ever have to ask this - ever! NOT HAPPENING - WILL NEVER SHOP THERE AGAIN. By ‘contacting for an hour’ you mean the ONE email from a payment source? The ring is 1/2 size off if you would have bothered to check. The refund should have been immediately applied. UPDATE: they never gave the refund! AGAIN, avoid at all costs!