Bank of Pontiac - Pontiac (IL)

Joe L I just wrote a review of the Marshall Branch of Casey State Bank, which I gave 2 stars. The issue I have with both branches is the employees are clearly undertrained, and with the Casey State Bank in general for their clear lack of concern for their customers. After issues with closing my Dads bank accounts and opening an estate account after he passed away 2 months ago. My brother and I did this at the Marshall Branch. I decided to close the account with Casey Bank and open a new estate account at Regions in Robinson. Since I was going to Regions in Robinson, I went to the Robinson Branch of Casey State Bank. I walked into the branch, stated my name, and said that I wanted to close my dads estate account. Just like at the Marshall Branch, no one at the branch knew what to do. The person helping me had to make 2 or 3 phone calls to get instructions on how to help me. After she cut the check, she simply handed me the check. Though I had my wallet sitting on the counter to show her my ID, I was never asked for one. This was a check in the amount of 5 digits. I was shocked that I was never asked for an ID. Anyone could have walked into that bank and stated they were me and wanted to close my dads estate account, and would have been given the check. I dont blame the teller, I blame the bank. If she had been properly trained, and not so distracted by learning how to close the account while doing it, she probably would have remembered to ask for my ID. I have no doubt that I could have made the same mistake if I had been in her shoes.

scott offord I have been a mortgage customer twice at Home State Bank. Our mortgage banker Joe Starzynski has guided us through the process and it has gone well both times. I like working locally and Home State works for me. We went from initial application to closing in 23 days. I heartily recommend them!

mx girl18 Dani was so great at giving me a quote. She was on top of it and did it in a timely matter! We appreciated her hard and detail work.

D T The best in the state!

Joel Everyine is extremely professional. They are full service. If you want individual respectful service and cinfidence in your bank...go here!

Jim Kent Bob Gordon and his Associates have been serving our Community for a long time . They are invested in our Community and are Tremendous Financial Advisors. Nic Gordon is following in his fathers footsteps , he has had an excellent Mentor . I would strongly encourage anyone who would like to improve their financial picture and take the steps to secure your future and retirement to call Nic Gordon .