Greg Herberts Randy made the whole transition for converting my 401k funds held elsewhere over to Edward Jones a breeze and helped get my IRA account set up. So easy. And Randy and his entire staff were very friendly and caring. My first visit with them and I would recommend them to everyone.
tom boutilier Tom Edler is one of the nicest people you’ve I’ll ever meet! He takes your call and doesn’t have you sent straight to a voicemail. I’ve had a freak out moment with something that was destroyed.. next time we went into Tom’s office he had a replacement for me. I knew from then on he will insure us until we well.. don’t need insurance at all…. Well if heaven has insurance must be expensive… but I’m sure Tom will get them insured! Can’t say enough love you guys your office alway feels like home as well as talking on the phone it’s like calling that one family member you should call more but never do.. we’ll make it up here!!
1. Quick response
2. Level of care and compassion
3. They are real people not recorded bots.
4. Voicemails are ALWAYS RETURNED!!
5. Cool country coozies .-)
Jay McNeal Ruth was awesome she was patient and helped me do everything especially the online banking she set up for me and of course offered any help I needed in the future, the credit union was the right choice over a bank for my needs
Thank you Ruth
Jay M
Hannah LaVine I live out of state and am working on getting my grandfathers finances in order. EVERYTIME I have called I have spoke to Brandon or Cody who have been phenomenal! Willing to help, knowledgeable, and understanding. I have had nothing but a positive experience with them. Thank you very much for helping me navigate a nightmare of a situation!!! ♥️
Jill Wilson Always get great service from your Murphysboro location. Jeff S. is always hands on, and it’s great to know that several of the employees have been with them for years.
Darcey Trotter Tony is very patient and knowledgeable. As a single woman nearing retirement age, he puts me at ease and explains things in a way I can understand. I appreciate his honesty and genuine concern for his clients.