Wilson Insurance, Inc. - Albany (GA)

Jolly Vokhiwa My Company has had a relationship with JF Shaw for over a decade. Chris Eels and Jordan Denison provide great customer service, timely advice, and have even advocated for us with the insurance companies when we have had a claim or billing concern. They are far and away the best insurance brokers we have ever dealt with!

Jennifer Parker My husband and I recently worked with Diane Gordon on securing homeowners insurance for the purchase of our new home, and I couldn’t be more impressed with the experience. From start to finish, she was professional, knowledgeable, and incredibly responsive. She took the time to explain our coverage options in a way that was easy to understand and made sure we got the best policy for our needs and budget. Her attention to detail and commitment to customer service gave us real peace of mind during a hectic time. I highly recommend Diane Gordon to anyone in need of insurance—you won’t be disappointed!

Christine Marrero The team at Jimmy Rich State Farm has provided me with ongoing support and guidance related to my personal and business insurance needs. They have provided reasonable pricing and terrific coverage. I couldn’t be happier with their service, helpful reminders, and competence.

sharon page Love West insurance! I have been with them about 10 years and they have always been there and the staff is so friendly. Keep up the great customer service West! Love your staff

Anne Rheins I can’t say enough about State Farm, CJ Bray, and his staff. We have used State Farm since 1987 and they continue to provide exceptional customer service. That kind of service is hard to find these days. No worries about getting lost in a telephone loop when you call. Prompt PERSONAL service is ALWAYS available. I am so thankful that that kind of service was consistent even through all the city wide hurricane property destruction. They helped me navigate the claim process through that disaster. Once a year they encourage an in-person, sit-down meeting to review coverage. I am always impressed that this is not a time when they’re trying to sell me more insurance. They are making sure our coverage is sufficient and that we’re adjusting for current needs. For example, when our kids became adults and moved out, they suggested we decrease our umbrella policy! The staff is not sales people…they are on our side, wanting the best coverage for us at the best possible price. Thank you CJ, Jeff and Kristin!

CC Huntley Everyone at this facility has always been on point and very helpful and such a positive place.....Ive been with them for years I wouldnt have a any other way...Thank you!

Sarah Pratt Melvin is wonderful to work with. He answered all my questions and offered the highest levels of professionalism and customer service. He was able to find me the best auto insurance rate Ive had in years. I have already recommended him to family and friends and will continue to do so.