DWB-The Family Agency - Albany (GA)

Kim Lavagnino We feel so blessed to have Matt as our agent. From the first day we walked in they made feel like family. When the worst happened, we had a fire in our home. Matt was right there from the start giving b g great advise and offering reassurance. Towards the end, he held my had big time to get the dreaded contents list completed. They have always gone above and beyond. They are the best!

Rick ford I wouldnt do business anywhere else but here....thank you A Advantage for all you do!...

Deb Pyne Keith was my agent in Georgia. When I moved to South Carolina last year, I asked him to continue to handle my insurance needs. Today I received a call from him inquiring about my well being due to the impending hurricane due to strike the Coastal Carolinas. He advised me on precautions to take in preparation for the storm,etc. How many agencies do you know that would take the time to do that?? I love the feeling of family that Keith and Martee treat their clients as. Great couple! Great savings and great service!!Thank you for always having my back!

Holly Brannen Always a phone call away- helpful, affordable and local, and when its after hours someone is always available through the Allstate Toll Free line. The customer service at this location is unbelievably good, no waiting. I asked for a copy of my policy and it was on the fax before I could get to the fax machine:) Thanks!!

Alan Hartman Great group of men. I worked with them in the past and they are very professional.

Baldemar Avila We highly recommend Natalia at Firment Agency! She is incredibly attentive, reliable, and quick to respond. She takes the time to explain everything in detail, making the insurance process smooth and stress-free. She also works exceptionally well with our subcontractors, which is a huge plus. Her ability to communicate fluently in both English and Spanish has been a tremendous help. If you’re looking for a knowledgeable and trustworthy insurance broker, look no further!

Sammy Medaris After paying ridiculous rates with my auto insurance Rosa got me the best deal at lower prices for more coverage! Would absolutely recommend her to anyone, she also gets results so fast you won’t have to worry about not getting responses in a hurry!

Brooke Taylor Olen was such a great help with figuring out the best home insurance coverage plan for our new home! He gave great recommendations and also helped make the initial process smooth and simple. He even called on Closing day to congratulate us and share any updates and keep us in the loop. He also made sure we knew about bundling our current car insurance and how we could save that way too! Great communication and very friendly! Having someone local to connect with made it very personable! Thank you Olen!

Caitlyn Bailey Mr. Freeman was super helpful and quick to assist in everything I needed to help me get my policy set up! His personality is great and he’s very conversational! I had several questions and even had issues setting up the policy myself and he helped me after hours to set up everything correctly. Thank you so much Mr. Freeman— I definitely know who to go to when I need help regarding anything insurance wise. This was my first time dealing with big girl tasks and I was overwhelmed at first, but he made it an easy process.

Aaron Hernandez salvatierra I worked with Patrick for my insurance needs, and he was great. He explained everything clearly and made the process stress free. I felt well informed and confident in my decision.