The Benn Agency - Decatur (GA)

Mitzy Rico I switched to this agency after being with my old provider for years and it was the best decision. The coverage options were much better and the prices were competitive.

Lesa Moorer I used this agency very briefly years ago when his office was in Norcross/Peachtree Corners. Andy is very personable and provides great customer service. When I get another vehicle I will pay him a visit.

Shannon Fallin From the first encounter I was impressed with the office staff. Dawn responded quickly and answered all my questions and walked me through how to transfer my policies to their location. She went above and beyond to find us the best rate for my new 16 year old driver and the process was painless.

Andrea Every time I had an issue, I contact Ms. Porsche and she was extremely helpful. Excellent customer service. From what Ive seen when I had to visit the office, as long as you’re respectful, you will receive respect in return. I do wish they had an app

Ximena Martinez Gonzalez Every time I call, I get a quick and clear response. They are always professional and patient, making sure I understand everything I need to know. I’m happy with their services and would recommend them to anyone.

Phu Duong My experience was very pleasant and professional. QT was honest and upfront with the whole quoting process and has continued to provide great service to me and my family with our insurance needs.

John Francis II I am writing this review for Ron Blomberg (Retired New York Yankee) I have been working with Jessie for many years now and can say she is one of the best. The needs of her clients always come 1st and foremost. She has provided me with the best care I can ask for. Thank You.

Tom Carnes For all your insurance needs, auto, home, RV, etc. This is the only place you should consider, there is NO one better. Then staff is not only professional experts they are the best!

Haley Sherman Wilton and Tyson were both AMAZING! They were kind, efficient with quotes, patient with questions, thorough, not pushy, and VERY personable. Would recommend!

Kathy Rawlerson I switched to Progressive in April a few days later someone tried to steal my car in vandalize a few days later April the 18th being exact I file a claim with progressive with the young man named John then Crystal Hernandez called me and took over my claim from that day She was in and out of the office I sent in paperwork, gave them my friends and family name and number for the INVESTIGATION and I had to be the work that Monday so I went out and got a rental thinking that progressive would reimburse me and take over the rental agreement. Progress gave me so much hassle with my claim they called everyone their verified all my information and still no communication I had to go into the Savannah office feeling so violated and so upset that the Manager there helped me get a rental two weeks after my car was vandalized on May 5. I was calling on my lunch break after hours and still no communication I asked for a management Miss Miriam Johnson. She never called me. I sent text message through the portal. Talk to so many different coworkers there at progressive they send emails. Text team is each other And still no communication. On May 9th I finally had a adjuster. Robert came out to my house to look at my vehicle. He did his assessment and sent to Christel but once again, Crystal said that she was to be out of the office again May 16 Christel finally gave me a call and said that she was sending my car to I AA auction house in Virginia. I quickly corrected her and told her that I am in Savannah Georgia. She giggled and said she’s sorry then the next day or a few days later, a tow truck came while I was at work and took my car.on the 19th I called IAA a day or two later they said they had my thinking it was a total loss and realize it wasn’t and quickly they call progressive and they sent my car to Hollingsworth collision and the management got my ca and was explained the damage Christel Hernandez should be fired the worst claim representative till this day, June 5, my car is still in a shop. I asked for extension on my rental and they refuse so I have to pay out-of-pocket for a rental and there’s no telling when I can get my car fixed.! so upset with the customer service in the Ohio company I wouldn’t advise anyone to get progressive and I’m gonna make it known to everyone.