1 /5 Eldon Jones: I have been banking with Synovus for over 20 years since I was in college and my hometown bank was called CB&T. My first trip to this bank was awkward and didnt have that inviting, hometown feel. I chalked it up to me being a new face. My most recent experience was equally unimpressive and the customer service was disappointing. Love my bank, dislike this branch. Wont return. We needed some assistance with bank services, waited for an hour for assistance and were only acknowledged when we walked in and never acknowledged again after an hour of waiting.