Truist - Waycross (GA)

1 /5 Charles Conley: Where do I begin.... No one answers the phone! If you leave a message, no one will call you back! Wait times in the drive thru AND lobby will be at least 20-30 minutes. God forbid something happens to your ATM card, you will wait at least two weeks to get it and thats IF they actually send it. Twice it never came and had to be ordered again!! If you and your wife share an account and you surprise her with a car (financed through Truist) you better make sure her name is on there too! Because if she is the one who handles all the bills, you will have to create your own login for her to pay the note, they will NOT link it to her login to handle it - Even though you share the account!!

5 /5 Spencer Stokes: Been great to me. Never had an issue. If you have a problem waiting in a line you should probably avoid leaving your house(addressing several of the negative comments)

1 /5 K: You can get hit with fraudulent charges and no matter the amount, this banks fraud department can assign an agent that doesnt speak English and doesnt know how to use their computer system to ensure properly filing and as a result you will end up stuck with a fraudulent charge. Be aware!

1 /5 Prencess Roe: they dont have enough drive thru telles or the just dont care about good customer service .ive seen 6 cars go thru and the commercial lane sits still. 15 min i been waiting there were only.two in front of me. The 6 in the other lane pulled up after me