1 /5 Edie padgett: It is sad that they can be so one sided,that is poor customer service. My sister ,who is over her childrens fathers life insurance, who sadly they lost suddenly, has been left to try and do the right thing..which is make sure ,all his debt is covered..doesnt have to,just is trying to. SHE WAS SO DISRESPECTED...How VERY SAD.. It isnt okay to be kind to some and not others, you have no idea what someones story truly is!!I will never use this office.I will be not to recommend it either..