SouthState Bank - Carrollton (GA)

1 /5 Alexandria King: I LOVED charter but ever since CenterState bought out Charter it’s been a complete nightmare. CenterState screwed me over numerous times. One hour the app would show we have a lot of money then the next hour we have negative. Not to mention, every time i go to the atm it says “unauthorized user”. This bank SUCKS! I’m in the process of switching banks because I HATE CenterState!!! I wish I could give negative stars.

1 /5 erica cheek: Charter was a phenomenal bank. CenterState not so much. Since the merger 2 weeks ago , there has been nothing but issues . I spent my lunch every-day last week trying to work out issue. Cash doesnt post , pending transactions for days (credits and debits) debits post , credits dont and youre hit with overdraft fees while you see credits "pending" they refund the nsf fee but the next day it goes right back to the same issue and more nsf fees. Debit cards have glitches and wont work.

5 /5 Greg Gowens: Awesome hours! Great customer service! I have moved all of my banking business to CharterBank. Easy to work with and free checking/online bill pay.

1 /5 Amanda Warren: Would leave zero stars if I could. Usually when a bank merges, it is with a better bank. 100% not the case. Charter was an AWESOME bank. Now it is total garbage. I want to switch so bad but I cannot locate a bank close to me that would be any better, plus, switching is such a hassle. But as soon as find something that can seem to not suck as bad, I am gone. I will miss all of the awesome people that work there, some of which have been there since the grand opening and I have come to know on a personal basis. I cannot fathom how CenterState is still a bank at all, much less, merge with a bank as great as Charter.

1 /5 Tim Vaughn: This bank double dipped on bill pay and they still havent refunded the $750 that they had no right to take out of my account. It needs to be said that my issue was fixed but only after going through their corporate office. After it was fixed the Branch Manager asked me to take down my review. No it is just that a review. I want people to know.