B D Reviews represent each person individual experiences and it helps to paint a good picture of the type of entity you can come to expect. A respectable company doesnt hide their consumer reports. They lack transparency and the customer service is atrocious. I pay this company for services and cant get people on the phone. They send emails at closing on Friday evening so its Monday before they can be reached. This is a very dishonest practice and I need answers.
William Williams The office in Lyons GA was very easy and nice to work with. Always answered the phone,Always polite. Its very hard to find people that care about there job. I will definitely recommend that office to anyone.
JOHANNE ROBERTS I was a walk in basically with how behind schedule I was, and Christa was so friendly and professional. Im so glad to have been assisted by her and 1st Franklin Financial!
Rigoberto Ramos Jeff is personable and so kind! We had never done this process before and she explained everything perfectly. We had tons of questions and he helped us the entire time! We felt genuinely cared for! We didnt feel like they were just trying to get all of our money. We genuinely felt like they were trying to help save us money!
Jeff definitely feels like a friend after all of this-especially from all the "out of business hours" call.
