Rusty Smith - State Farm Insurance Agent - Cumming (GA)

5 /5 Jason Rasmussen: I recently worked with Rusty and Brooke to get a claim resolved and had a great experience. They were both responsive, knowledgeable, and did a great job being clear & communicative through the whole process. Im glad that a stressful situation wasnt made worse. In fact, it was actually able to be resolved faster than expected, which I attribute in part to the teams experience and clear communication. They helped me be submit correct & complete documentation, leading to minimal back and forth with the claims department, ultimately resulting in a quick resolution.

5 /5 Corinne Ramirez: Working with Marshall and Brooke has been fantastic. If I have questions and call I get a person 99% or the time. They are experience and are there to help. I moved here 8 yrs ago with state farm and wanted that same family/friend hometown feel and found that with Rusty Smith’s office. Everyone who works there is always willing to help and answer questions.

5 /5 L Altman: Im very happy with the service and professionalism with all the staff at Rusty Smith State Farm. My daughter recently was in an accident and her vehicle was totaled. Everyone at Rustys office went above and beyond with their assistance in getting this handled.

5 /5 Wayne Breaux: Everyone in this office is just really helpful in trying to solve problems and give assistance in anyway possible. I particularly enjoy the fact that they are so proactive. They not only follow up with me (on their own) about an issue Ive raised...they also call me to resolve/discuss something even before I call them. I love the service, the attention to me as a customer, and, very importantly, that I can trust them. Every interaction ends with an answer, a smile, and the feeling that I just talked to someone who cares about me.