Roberts Jewelers - Americus (GA)

Karen DiLorenzo-Jones I went into Kay’s on a Saturday evening (about an hour until closing time) to pick-up a couple of my rings that I had sent off to be serviced. As I was waiting for the salesperson to get my rings, I was doing some window shopping when Michael (aka Mike) brought my jewelry out. There had been a couple of items that had caught my eye while I was browsing, so I asked Mike to show them to me. What I experienced was an outstanding customer service interaction. Mike is a professional, yet personable young man who is extremely knowledgable about the products he sells. He took the time to answer my questions, he shared his knowledge with me, and he remained patient and engaged throughout the entire experience. While Mike was working with me our conversation was light and easy. I never felt pressured to buy anything - actually I had not even considered buying anything as I was simply there to pick up my repaired jewelry. Yes, I did end up purchasing a couple of pieces and Kay’s jeweler’s may want to increase Mike’s commission percentage as he was a huge part of the reason why!! It was due to Mike’s nonjudgmental, friendly, and easygoing personality that quickly got me engaged and kept me interested in the pieces I was looking at. It was due to this professional, yet personable interaction that kept me practical, realistic, and comfortable, to the point, that I decided to treat myself to a beautiful selection that I have been wanting to purchase for some time. Thank you Mike and Kay’s for letting me treat myself without breaking my pocketbook! I love, love, love my treat!!

Chris Fordham Paul is absolutely awesome and his store is clean and well put together , he has plenty of coins and other items of value and will help with any of your jewelry, coins or items of value thats needed rather it be trading or buying , i highly recommend

Annette Hutcheson Nice friendly very helpful will shop there for all my needs

Bryan Reynolds The store owner, I believe her name was Lisa, was so nice and knowledgeable about the different products she had in store! I will definitely come back to shop for all my accessory needs!

florina bucur If you desire attention getting, delicate but dramatic handmade/magnificent jewelry Khelos Design is the place to visit. Unique, exquisite and flawless designs will make your jewelry one of a kind and as unique as you are. You dream it Khelos Design can make it happen!!!

Samantha Powell Miss Charmaine is phenomenal! We purchased an engagement ring in 2023 and it was time for an upgrade. Mis Charmaine was so helpful with selecting our enhancer as well as reminding us of our lifetime warranty .. which includes sizing, polishing and in our case soldering. I cant wait to pick up my new ring!! Fantastic experience! 10/10.

Rabiya Ahmed I had a wonderful experience at this jewelry shop. The staff was incredibly nice, welcoming, and patient with me throughout the entire process. They took the time to understand what I was looking for, answered all my questions, and helped me choose something I absolutely love. I really appreciated their kindness, professionalism, and honesty. It felt like they genuinely cared about making sure I was happy with my purchase. I highly recommend them to anyone looking for quality jewelry and great customer service!

Diamond C Khalil assisted me. He answered my questions and explained the different pieces. I was hesitant to purchase from this location due to complaints about service, however, I am grateful for the pleasant experience.

Chrissey Anthony Never been to this place but I support small local businesses fully so 5 stars from me!