5 /5 Tony Thompson: Tiffany at the Cuthbert Region’s Branch was extremely helpful, friendly and knowledgeable. She helped my sister and me with our questions and needs for existing account and the changes that were made.
1 /5 Linda Kruszka: The only reason I still bank at this bank is because the only other bank does not have online banking. Services in person are horrible. Employees could care less. Branch manager is non existent. One teller in particular is flat out rude.
5 /5 Jay Stripling: Excellent little store. Has restroom for customers that is handicap accessible.
4 /5 Andrea Smith: Very fast and friendly customer service.
1 /5 Grateful Mom: It took 8 months to change the names on an account, (April 2022 until December 2022 )after taking the required asked for documents, each time there was a different excuse why it wasnt entered into the system,
so I was unable to access the account. The Manager nor Assistant apologized for the delay after finally completing the transaction 8 months later.
Terrible Customer Service.
Kirese Manley I would recommend Mrs. Mattie Bivens to anyone. She was great to work with.. She had an answer to all the questions I had. Whenever I do need to go thru this process again it will be with her. She was greatly appreciated!
Mitchise Gauthier Wayne and his team come highly recommended by my husband and I. They were able to achieve working through our complex situation and many many obstacles that other brokers/banks could not or would not help with. Wayne has fully supported me and never missed an opportunity to update my husband and I throughout the whole process. We were beyond blessed to see how they went above and beyond to make our home buying process possible. Therefore I wouldnt hesitate to recommend them to anyone, and as a matter of fact I have already recommended them to my family.
Samantha Henslee Tipp, Janet and the other ladies always go above and beyond to make you feel like you are their only customer. You couldnt deal with a better company. I highly recommend them. Have been a customer multiple times and its such an easy process. You are not just a number to them you. Only company to deal with if you are looking for a loan.
Bridget Grant My experience was met with Quality and quickness. Phone calls and all communication was professional and on point at all times. Very appreciative for the loan which has helped me do the things I needed to do in my home..