Rainy Lewis American Family Insurance - Cartersville (GA)

L. When I first set out to find an insurance agent, it was important to me to support a female-led agency — and I’m so glad I found Suzanne and her amazing team at State Farm. Choosing Suzanne wasn’t just about womanhood, though — I stayed because the service has been truly exceptional from day one. From helping me get insurance as a newcomer to the state, to adding coverage for family members, renters insurance, life insurance, and more — every experience has been seamless, pleasant, and stress-free. Suzanne’s entire team — both women and men — consistently goes above and beyond. They respond quickly, treat every interaction with care, and make you feel genuinely valued. One of the touches that still stands out to me: rather than sending a generic birthday email like many companies do, someone from their team personally calls to wish you a happy birthday — no recordings, just real kindness. Their marketing never feels like spam; it feels personal, thoughtful, and genuine. I feel incredibly lucky to have found such a wonderful team. They have more than earned every bit of this five-star rating!

Bruce Williams Carey Stephens has provided our commercial insurance for years, and saved us money. His experience and trustworthiness have been invaluable to our company.

Megan StClair Amber has been an absolute pleasure to work with! She is knowledgeable, responsive, and truly goes above and beyond to make sure you understand your insurance options. She helped me find great coverage at a competitive rate and made the entire process smooth and stress-free. I highly recommend Amber to anyone looking for an agent who genuinely cares about her clients and their needs. You’re in great hands with her.

Veronica Bone Great customer service

Thaddeus Jackson Raquel was very knowledgeable and patient! She was able to find me insurance that is lower than what I am currently paying with State Farm. Thanks to her I have finally made the switch. She also got me roadside assistance so I can feel safe and secure on the road. She gets a 10 out of 10 for me!

Joy Waters It is a pleasure to do business with this agency! Beth is the best insurance agent ever! Give them a try and youll stay with them for life!

Janii McIver Kelly is seriously the best! She always looks out for me, finds awesome deals, and makes the whole insurance thing way less stressful. I love how she takes the time to get me the best coverage without breaking the bank! Thank you Kelly!!!

Allison Fest Steven was a great help! With someone who has worked in insurance in the past he has great knowledge & super easy to work with. He made the process easy and seamless. Quick response and great results!! I would recommend them to friends and family in the future. Thanks!

Yuri I never realized how much unnecessary coverage was on my car insurance until I switched. Now, I’m saving and feel more in control.