Phoenix Taxes & Insurance - Jonesboro (GA)

Alexandra Rauso It was an absolute pleasure doing businesses with agent Josh Medina! He is an effective yet sympathetic agent who took the time to find the best quote to meet my needs and budget. I would highly recommend him to anyone seeking insurance of any kind. His professionalism courtesy, and knowledge won me from the start. I’m so happy to have had the opportunity to work with him and look forward to working with him again for any future insurance needs!

elizabeth pritchett I love having this place to handle my car insurance needs! The people that work here are fantastic I just love them! They have always taken the best care of me and my family! I would never trust any other company to insure my vehicles! Im a state farm customer for life! oxoxo

Girlz Life As I stated before, Troy was very understanding to my grief. He is/ was thorough from day one about my policy. He returns calls, and has never been rude in anyway. Very professional.

chrISty prUitt I moved my home and vehicle policies to State Farm and Tammy was so helpful in figuring out the right coverages while saving me a considerable amount of money on the vehicle policies compared to my old provider. Tammy provided several different quotes for me to compare. She was very personable and knowledgeable of the various coverage options.

Kaitlyn Martin Awful experience. The representative was unhelpful and I had a very hard time getting him to even respond to me. It is clear they like to do business by text and email, I could never get my representative on the phone. After over a year, I am still dealing with a roof claim. Now, my premium has gone up $500.The representative is Theo C. I contacted his higher up when we were having issues communicating. No one reached out to figure out why I was not happy with Theo. I cannot wait to change insurance companies

Willow Rose I cant say enough great things about Clayton and his team! Their customer service is top-notch—friendly, knowledgeable, and always willing to go the extra mile. I truly feel like they have my best interests at heart. Highly recommend to anyone looking for reliable and trustworthy insurance! I had the absolute best experience with Kayla! From the jump she was incredibly helpful, patient, and knowledgeable. She took the time to explain all my options and helped me find the perfect coverage for my needs. Its rare to find someone who truly cares about their clients the way she does. If youre looking for top-tier service, I highly recommend reaching out to Kayla!

Colby Barlow Amazing rates and customer service!

Dale Cantrell I have been with Mark for a couple years now and have not really needed help very often until recently. I called mark and told him what I was looking for and he had several ideas that he gave me in order to accomplish what I needed. I then needed a COI and Mark and Lisa were in it. I had my COI in a timely manner. Anytime I call them I feel like I am there only customer because they always have time for me and they are able to help me quickly. I highly recommend Mark and matrix insurance for your insurance needs. Keep up the good work. Y’all are awesome.

Peggy Mulkey Dottie is the best and Julie is an awesome agent