Progressive Insurance - Claims Office - Albany (GA)

Paul Black Avery at Hames & Co has been a blessing to our family. He was able to save us several hundred dollars annually on our insurance. He also gave us a reference to someone who could answer estate planning questions. He is very prompt in response to questions as well. I cant praise them enough !!!

Derick Colbert-Rice I can’t say enough great things about my insurance agents, Brittany and Judi! From the very beginning, they’ve been incredibly professional, responsive, and genuinely caring. They took the time to explain all my options in detail and made sure I had the best coverage to fit my needs and budget. Their attention to detail and customer service go above and beyond. It’s such a relief knowing I have them in my corner. Highly recommend Brittany and Judi to anyone looking for reliable, top-tier insurance support!

N K Talked to Spencer about getting a new insurance policy today and he was very helpful in that and walked me through each step. He then had a call and shared his screen where he showed my exactly what each line meant and the price associated. Very great to talk to and patient, showing me all combinations of the options. Very nice gentleman and complete knowledge of everything and explained everything super thoroughly and answered all the questions I had! Super professional!

Gail Tolbert I have had insurance with Edison insurance for years, they are great and wouldnt go anywhere else.

Glenda Menger I am so impressed with the immediate response I got when I let them know what a problem we were having with claims for damages to our home due to the hurricane. One person I needed to talk with was actually off today but he took the time to call me and is going to get to work on the problem when he comes back. This is the most stressful event I have ever been through but to know there are people willing to go to such measures to make this problem easier for us just warms my heart.

Richard Kimbrell Always professional and quick to help you with any issues that you have. Customer Service is great! Switched to them a couple years ago and I have had a great experience. Would definitely recommend.

kevin robinson My Ishmael was the very best in helping a troubled driver such as myself, get insured instantly …. other companies wouldn’t touch me…. i highly recommend him and velox & 1st acceptance for anybody looking for good rates & A-1 service.. Kevin Robinson

Heather Pomponi I am a new client of this agency, and working with Mayra has been the best experience Ive had with an insurance agent for the last 20 years. Mayra is responsive and professional in all of her communications. She worked quickly to help me resolve an issue. She goes above and beyond in terms of customer service and offering solutions. I am so thankful that we reached out to White Insurance for quotes, and that Mayra has become our new agent.

Gwendolyn97 My experience with State Farm and Trey has been wonderful. Trey was very attentive, detailed and knowledgeable. He made the switch over process very easy. I was given a great rate with many discounts to help to achieve that awesome price. He worked and scheduled around my time during the process- that was a bonus. I am very satisfied with Trey, for extending me great customer service and an easy switch over experience. Team Trey!