5 /5 Tony Thomaston: No need for a good neighbor…. When you have an amazing agent!!! Our home flooded due to a water leak. With in 2 days we had the claims adjuster at our home , claim filed , and repairs started. Payment was in my hand within the week. I cannot truly express my gratitude and appreciation for not only Alfa , but for Crystal walking with us and helping ensure we were taking care of. That’s customer service!!!!