Payne & Powell Insurance - Macon (GA)

Tiffany White I can’t say enough great things about Iaian McClendon at Allstate. He is the definition of professionalism and truly goes above and beyond for his clients. From day one, Iaian has provided my family and me with outstanding service, always taking the time to explain our options thoroughly and ensuring we have the best coverage possible. It’s clear he genuinely cares about our well-being and goes the extra mile to make sure we feel confident and protected. In a world where good customer service is hard to find, Iaian stands out as a shining example of what it means to put clients first. Highly recommended!

Mike Parker Darlene is a great agent, takes the time to really find you the best insurance for your needs and finances. She explains things and her thought process too. 2 thumbs up!!

Jack Mccorkle Great customer service thanks again Heather for help with understanding and getting a new policy even learned a few things I didnt know

D. W. Leppard I started looking for insurance quotes as it was renewal time. A. Bossaller contacted me for allstate although I had never contacted allstate for a quote. Matthew Devine stayed unannounced in the background as Andrew Bossaller basically muscled me into getting Allstate. After coverage issued, M Devine made contact but very little. A month & several days later after policy in force, M Devine sent me an email stating I had not activated drivewise and that I needed to do such if I wanted to keep that discount! Total shock to me! Never involved in any kind of discussion, cost comparison, etc, on drivewise. I sent an email to M Devine and A Bossaller stating such, demanding to see the proof. Also requested just what agency Bossaller is connected with. M Devine bowed out and kicked it to A Bossaller. Wow, but yet M Devine listed as my agent? Bossaller replied to my request with "need time to get data together." Do not allstate agents keep files? Not making accusation, just asking ... can you say "fabricate?" I have sent emails to both over the 10 days since but I have gotten ZERO response. They are choosing to ignore the whole situation. Only info I have on Andrew Bossaller is his allstate email address and a phone #. And since he is ignoring me ..... I would highly recommend staying away from allstate! If they call, hang up! If they email, mark as spam. Oh, final comment. M Devine and his agency are not even in my state! A fact he never mentioned!

Kimberlie Sutterfield Awesome team! Weve had our home and auto combined with them for years. We recently added on life insurance. My parents have their policies with NGIS as well and had to make a claim recently at their rental property. They really helped them navigate the process. Highly recommend.

Raymond Duke The same coverage for 40% less than my previous provider. Friendly and helpful.

Pamela Shores Great people to work with. Ive had many places and autos covered with them over the years and have always been very pleased with their service and integrity.