Pandora Jewelry - Douglasville (GA)

Erica Pacold Sunshine Jewelry is an absolute gem! I brought in a family heirloom necklace hoping to turn it into something I could wear more often, the owner worked magic, transforming it into a stunning new necklace and a beautiful bracelet. He was so patient and helpful throughout the process, walking me through options and making sure everything stayed true to the original piece. He also helped me with 2 other pieces, sizing a gold bracelet and refreshing a cherished fashion necklace. His craftsmanship is top-notch, the turnaround was incredibly fast, and the pricing was straightforward and fair. I’m beyond happy with how everything turned out. Highly, highly recommend Sunshine Jewelry for any jewelry repair or custom work, you’ll be in great hands!

Lauren Hoyal Denise’s work is amazing! Every piece I have received from her has been so special and beautiful! Recently I got my breastmilk ring back and I’m in LOVE! Thank you for your amazing work! I cannot wait to order again!

Joseph Johnson Went in for a “yearly” watch battery replacement for last 10 years. On Sunday, 5:00p, salesman told me that they he couldn’t change my batteries because they don’t have a tool to do so. I have done this for 10 years or more. Started at the mall store years ago! Wow! It was a sales woman there also. UNBELIEVABLE!!!!! Went back to Kay’s jewelry store and the “Outstanding” service that was provided to me was on point! The sales lady greeted me as I entered the store. She actually took my watch to ensure they could or couldn’t do the requested task of changing batteries. They couldn’t and she directed/referred me to Battery Source who also provided outstanding service!!!! Kudos to the sales person who answered all my questions and concerns!!! A 360 from yesterday’s service!!! Today you was the Outstanding store I have known you to be, thanks! (5 stars) they didn’t know I was in there yesterday! Pure Good Service!

Shayla Brickner I had such a wonderful experience working with Brittanie! She was friendly, patient, and incredibly knowledgeable. She took the time to answer all of my questions and made sure I felt confident with my purchase. I never felt rushed—just genuinely cared for. Brittanie went above and beyond to help me find exactly what I was looking for, and her professionalism and kindness made the whole process easy and enjoyable. I’ll definitely be coming back to Kay Jewelers because of her outstanding customer service!

B D Took a firearm in to get repaired. Expected to leave it for an extended amount of time, however, it took them only a few minutes to complete the repair and I was able to leave the store with my firearm. The staff was friendly and knowledgeable, and a simple trip turned into a new customer. I will be revisiting them for sure.

Virginia Craig Aman is a very excellent and knowledgeable about diamonds. The history that was shared was interesting and informative. He helped me understand more about the quality of diamonds that was well worth it. I loved the personality he has and he is well respected. We will definitely return for future business.

Nimair Hassan They always have top notch service when I’ve visited. Got my watch band fixed here. Also get rings cleaned pretty often. Fair prices and they always do right by me. My go-to jewelry store in Savannah.