Matthew Carter Agency, Inc - Dallas (GA)

hitesh pambhar This people should not allowed to be in business. 75+ days since I lost the car coz of their client, they still did not paid the money, that is less than worth of my car. Rental was only 2 weeks...that was their COURTESY not my right!! No one ever answer the phone calls/voice mails and barely reply to email with 1 to 10 ratio! No body started working on my claim for whole entire 1 month, and I had to rent and pay on my own. They dont understand the close loop communication. Insurance adjuster replies when you ask why money is not deposited.....SHE SAID...I DON"T KNOW WHERE DISCONNECT IS!!!! Really......???!! you are working in the company, responsible for the claim, and this kind of illerterae, irresponsible and pathatic reply??!! This reply should be good enough to fire someone, who dont communicate with client for weeks and months!!! In general, this complaint is for the Governing bodies rather than the company itself, who have allowed these people to sell the policies....This is totally un acceptable way of business!! They know what they are suppose to do and not doing! People are buying from them probably for the cheaper cost! Victims are like me, who lost the car, no rental, no money for this long!!

John Douglas Great service, great rates and great appreciation for customers. This is THE agency to go to for insurance in this area. Gary and his staff are the model for what every company should provide for their customers.

DARNELL GASKINS In the past 4 or so months I have purchased 3 policies with Krea. I must say working with her has been an absolute dream. I have commercial policies so things are constantly changing. Krea has guided me through every turn with hesitation. I appreciate her availability whenever I need something done. Its taken care of as quickly as possible. I would definitely encourage anyone needing insurance to work with her.

C Shuptrine Look at all of the reviews that talk about long-term relationships with Browning Holland. I spent close to 20 years with them before moving out of state. They have always given me good advice, and I can tell that they genuinely care about taking great care of my needs. Doesnt matter if Im talking to Browning or Vicki, I never feel like Im just a number. Cant say that about my current State Farm agent (after I moved). After being gone for about 5 years, I recently found myself needing temporary rental coverage in GA. Of course I called Browning Holland. It did not matter that I wasnt requesting coverage for a home or multiple vehicles. They gave me the same great service and caring attitude they always have. Ill be back in GA sooner or later, and I will be reaching out to them for sure. I highly recommend them!

Rodney Bearden I know the owners and they also run the day to day operations of Wilsons Insurance. They are The Best you will find to assist you in any and all of your insurance needs. Unfortunately, I know all to well as I have Wrecked over 32 times Totalled more than 17 Vehicles, Even 4 of which were stolen, and another 3 which have never been recovered. I choose Wilsons. I am Rodney Bearden

Nimsi Rosas After having a bad experience with another agency, I decided to give this one a try, and I’m so glad I did. The customer service is great. They took the time to understand my needs and helped me choose the right coverage at the right price...

Chanell Renee Great customer service.. Chris is amazing!!

rachel shaw Thank you Mrs. Rosalind Carroll. She was able to get my car insurance for full coverage for $100 cheaper than I was paying with my last. Very friendly, outgoing & great customer service. Come see her to get a reasonable and an affordable rate! Thank you again!!!