Loya Insurance Company - Columbus (GA)

Karl Brown These people are very responsive when you call and ask for a quote. I was simply doing some comparison shopping will they went above and beyond the call to give me my options and quote me the best price would save me a tremendous amount of time looking for something more comparable. I was surprised by how efficiently they handled the switch from my previous insurance, and how much better the policy they wrote for me actually turned out to be. I have not had the opportunity to file claims with them but I would assume based on how quickly and officially they reached out to me when I requested a policy quote that they handle claims equally as expertly. I hope to have a long relationship with this company and based on how I was treated when I first approached them I would anticipate no less.

Melissa Barnhill We love the Sleek and Williamson team! Theyve been our insurance carrier for over 30 yrs. now - through thick and thin, and have always looked out for our best interests. A tornado took our home in 1992, and they helped us get through the whole rebuild process seamlessly. We appreciate all they do to give us the best rates possible!

Kimberly Erdossy I recently got a quote from Charles in the Decatur, GA branch today. He was very friendly and knowledgeable and took the time to help me understand my quote, and what factors were leading to the price of the quote. Overall, he was a very nice, trustworthy gentlemen and I was very impressed with his professionalism. He is definitely an asset to the Direct Auto team!

Robin Gilmer It is always good when you dont need to contact your insurance agent about a problem but it is even better when your agent stays in touch with you. That is reassuring to know you have someone you can rely on. Not an answering service located in a foreign country when you need assistance. (Thank you Dan Forman!)

Tomiko Salbino Lovern Insurance Agency is hands down the best insurance broker in Columbus. Randy Lovern is not only a knowledgeable and experienced insurance professional, but is very attentive to his clients needs and provides a level of service that is truly a cut above his competitors. Randy made insuring my new home and vehicle a breeze; he consistently beat every other insurance quote that I received, and worked with me extensively to determine the best coverage and most affordable pricing. For the first time, I feel confident that all my insurance needs are covered (as Randy thinks of everything!) and that Im getting the best pricing for my situation. If you are shopping around for new insurance at the most competitive rates, please give Randy a call. His pleasant demeanor, extensive knowledge, and competitive pricing will be sure to win you over! Thank you Randy and Lovern Insurance Agency for all that you have done for our family! -Valerie and Tomiko

John Shaner Jamie took my call, sent a good quote, made adjustments on followup, and got everything signed and settled on a Sat. She was absolutely the best insurance person Ive ever worked with. Highly recommend!

Geo Dawson The young woman that took care of me was amazing. She was patient with my questions and even called me back on two different occasions. The customer service here is top notch. She was knowledgeable, courteous and had a sense of humor. Just amazing. Thank you C.G. for all your help.

Bob Scherer Gillespie Family Agency is by FAR the BEST insurance company we ever had (in 35+ years experience buying insurance!); they saved us a BUNCH (vs State Farm & Allstate!) But, equally important, they’ve ALWAYS been there when we needed them (be it a claim or additional insurance needs); 1 call and they’re on it!; Plus, they’ve even periodically comparison shopped FOR US (and not just recommended changes when needed, but also handled the required details, ensuring a smooth transition!) Auto, home, liability, jewelry, golf carts, you name it... after over 7 years, their service is as great as it was on day 1; we’ve never had agents this dependable, trustworthy, client-focused and hard-working! (and wouldn’t even think about having our insurance business anywhere else!)

Tammie Blackmon They are very pleasant people there and will try to find you the cheapest insurance! Ive had insurance with them for many years and yes someone else is running it now but they too are kind and affordable!!

Becky Oberry The staff was very helpful when I was switching over my insurance. They continue that good service even after the switch. I continue to be Blessed by this company and the staff.