Velox Insurance - Carrollton (GA)

Joker Bad Every interaction I’ve had with this insurance company has been positive. The representatives are kind and helpful and they take the time to listen to my concerns. They really focus on customer satisfaction.

Nicole After being loyal to my insurer for over 29 years, I was put in the unexpected and undesirable position of having to select another provider for my vehicle. After due diligence and comparing several quotes, I narrowed it down to State Farm and another company as a "just in case". I was surprised to receive a call from PAREE, that same day, 4th of July! After a friendly and productive conversation, I was sold and knew that this would be MY Insurance Company. Paree even suggested the Defensive Driver online course, to save extra on premiums. Subsequently, I worked with KIRA. Knowledgeable, efficient handling...and the best, most patient friendliest attitude! Now THATS the way Insurance should be (but unfortunately isnt always!!). With Kira, I can be comfortable asking questions and knowing they will be answered efficiently and knowledgeably. A big thank you to Kira for her patience, caring and cheerfulness...and making me feel valued!

Joseph Carini Exceptional service from Jim at Allstate! We recently moved and needed to navigate a new insurance policy, and Jim was an absolute lifesaver. He quickly provided all our Georgia and Tennessee insurance documents, including our new cards, binders, and declarations pages. What truly impressed us was his proactive advice on how to potentially waive a $25 insurance lapse fee by showing our TN auto declaration page. He even offered to send the documents directly to the Cobb County Tag Office to make our tag renewal easier. Jims attention to detail and dedication to helping his clients truly set him apart. 5 stars!

gacayman In an age where customers are pushed to websites and apps to complete their own inquiry for service, it is super refreshing to speak to a knowledgeable kind representative who enjoys their work and wants to be sure all your questions are answered. Insurance can be hard to understand so I can’t speak highly enough about Katie and her willingness to help. It surely makes a customer feel more confident with the choices made for a very important service. KUDOS AND THANK YOU!

Mark Seabolt They are so great to take the one-on-one time to make sure the right insurance is achieved. I’ve been there several times and the staff is warm, professional , and knowledgeable.

Zoe Jauregui Thanks to their expert help comparing options, I secured a health insurance plan with great benefits and reasonable premiums. I’m confident that I’m covered for both routine and emergency health care.

Charisma Mims Kent is hands down THE BEST agent ever!!! He is extremely personable, available and transparent. It doesn’t matter what I need or when he is ALWAYS ALWAYS ALWAYS a call away! He always responds timely which I appreciate because we all know when something happens the last thing you want is an untimely response. Kent handles my home, my cars and my rental properties. As a Realtor, it’s important to refer trustworthy people to clients and I refer all my clients to Kent! I am so spoiled with his service and he’ll forever have my business!

Jailyne Robinson Getting my car insurance was quick and hassle-free. The process was straightforward, and the customer service was helpful and responsive. I received a good rate with solid coverage, and everything was clearly explained. I feel confident and secure knowing Im protected on the road. Highly recommend!