Knight and Gaines Insurance Group - Covington (GA)

Daniel Lee I moved a large amount of policies over to Carlson not only because rates were competitive but because the level of customer service that I receive. If there is ever an issue with one of my policies Brandon has the solution before he contacts me. He is responsive and knowledgeable!

Dillon Hutchinson I had auto coverage through this branch for 7 years. The folks inside were always the friendliest and quick to help, hence the two stars. The branch itself would get 5 stars if thats all this was, but Im going after the company in this review. After the near 7 years I had this auto coverage, many "rate increases" and a speeding ticket later, I had totaled a vehicle. First claim I ever made in my life. Guess what? I was dropped. 7 years as a customer. And all the thousands of dollars I threw at them, only to be cast aside because they had to pay out. Never again will I utilize Georgia Farm Bureau.

dorna francis Best service ever Very courteous both people Mr McCoy and Tammy been with them a long time Very happy

Phillip Bodie Parker is the best agent I could ever ask for. Always kind and helpful

Sailor Chan Nicole was so helpful and knowledgeable. She got me great coverage with a low deductible and really took the stress out of the process. Can’t recommend her enough.

Courtney Watson Fantastic group of people who help with any insurance need!

Wendy Kaye Dial Professional service and competitive prices. If you need a bonded title for your autobile they can hook you up.

Emilee Danielle I have a few bad experiences with southern harvest. However, the last two renewals have been great, due to cat J’s amazing customer services. She has been able to get our insurance lowered both times. Thank you !

Mary Bo Robinson Lee Anderson is a great asset to my household planning. We moved to this area a year ago and, upon a recommendation, contacted him to issue HO and auto insurance. It took me until last week to meet him in person and review our policies in detail. He spent an hour and a half with me and we made a slight change to our homeowners policy based on our discussion. He was thorough but concise in his review and gave me options with no pressure to make any costly adjustments. I am most confident in his knowledge and customer service. Thank you, Lee.

carmen gonzalez John was helpful and professional. He took the time to thoroughly explain the different insurance plans available to me and helped me select the one that best fit my needs. His expertise made the entire process easy to understand.