Jewels N Gems by C Heav LLC - Villa Rica (GA)

accreeves143 Blackwell’s did some work on my engagement ring in 2019. I have not had occasion to visit their business since. However, recently I had a rough spot develop on my diamond, and went to Blackwell’s to have the ring looked at. They ground out the rough spot and polished it for me, and despite not having been there in 5+ years, they did not charge me for that service. The customer service was exemplary. I will make it a point to use their business in the future, and will encourage others to do so as well. A+ experience,

Rabiya Ahmed I had a wonderful experience at this jewelry shop. The staff was incredibly nice, welcoming, and patient with me throughout the entire process. They took the time to understand what I was looking for, answered all my questions, and helped me choose something I absolutely love. I really appreciated their kindness, professionalism, and honesty. It felt like they genuinely cared about making sure I was happy with my purchase. I highly recommend them to anyone looking for quality jewelry and great customer service!

Jamie Boutain 10⭐️. I’ve never been treated so good in a jewelry store before. Simon and Jill know they’re business and treat you like family a soon as you walk through the door. No other jewelry store has a better selection or better service. 100% customer for life. Simon D Thank you for setting a top standard.

Diana Gama I love my experience, i had a great time with my husband, we felt very welcome and the lady was so patient and friendly, im going back soon! I love my bracelet soooo much so does my husband!!!

Karen DiLorenzo-Jones I went into Kay’s on a Saturday evening (about an hour until closing time) to pick-up a couple of my rings that I had sent off to be serviced. As I was waiting for the salesperson to get my rings, I was doing some window shopping when Michael (aka Mike) brought my jewelry out. There had been a couple of items that had caught my eye while I was browsing, so I asked Mike to show them to me. What I experienced was an outstanding customer service interaction. Mike is a professional, yet personable young man who is extremely knowledgable about the products he sells. He took the time to answer my questions, he shared his knowledge with me, and he remained patient and engaged throughout the entire experience. While Mike was working with me our conversation was light and easy. I never felt pressured to buy anything - actually I had not even considered buying anything as I was simply there to pick up my repaired jewelry. Yes, I did end up purchasing a couple of pieces and Kay’s jeweler’s may want to increase Mike’s commission percentage as he was a huge part of the reason why!! It was due to Mike’s nonjudgmental, friendly, and easygoing personality that quickly got me engaged and kept me interested in the pieces I was looking at. It was due to this professional, yet personable interaction that kept me practical, realistic, and comfortable, to the point, that I decided to treat myself to a beautiful selection that I have been wanting to purchase for some time. Thank you Mike and Kay’s for letting me treat myself without breaking my pocketbook! I love, love, love my treat!!

Inna Inna I want to leave a big thank you to the amazing jewelry specialist, Maddy. She was the only one who spoke Russian, which immediately made me feel comfortable and understood. Maddy was incredibly helpful and patient while helping me choose the perfect gift for my sister. She has excellent taste and a great sense of style — it’s clear she really knows what she’s doing. Thanks to her, I found exactly what I was looking for. I highly recommend going to Maddy — she’ll make your jewelry shopping experience easy and enjoyable!

Michele Toby Always a great experience at Omega Diamond Jewelers, I had several repairs and needed a watch battery. They did an 5 star expert job repairing my blue aquamarine pendant, it looks brand new and sparkles brilliantly. I am very satisfied. They are friendly and professional, they have my loyal business.

Captain Thạch I enjoyed my visit & I purchased a set of tools. The gentleman helping me was very friendly & I am VERY happy with his service & look forward to coming back again. Airborne !

J. P. Fair price and the best customer service that I’ve seen in a long time. Mom and Pop shop with the work bench on full display so very interesting to see your jewelry worked on in real time. Both Ron and Joanne were great to chop it up with while getting a lobster clasp replaced on the spot. They also shined my chain up and made it look brand new. Will for sure be going back!