J Smith Lanier & Co - Thomasville (GA)

Paula Curtis Facing a tight deadline to produce a revised COI, Renegade came through. Thanks Michele and team!!!

Jason Kennedy Joel Saxons office will sit down and review your coverage whenever you have time and make it a point to check in with you every few months to make sure he (and American Family) are meeting your needs. Joel was able to save me over 400.00 on my insurance while getting me better coverage than I had previously just by reviewing my existing policy. I get the impression he cares about people much more than he cares about money which is quite a nice change.

Dillon Hutchinson I had auto coverage through this branch for 7 years. The folks inside were always the friendliest and quick to help, hence the two stars. The branch itself would get 5 stars if thats all this was, but Im going after the company in this review. After the near 7 years I had this auto coverage, many "rate increases" and a speeding ticket later, I had totaled a vehicle. First claim I ever made in my life. Guess what? I was dropped. 7 years as a customer. And all the thousands of dollars I threw at them, only to be cast aside because they had to pay out. Never again will I utilize Georgia Farm Bureau.

Cappy2you Andrew Duncan displayed exemplary professionalism, delivering highly informed and supportive assistance that catered to my precise needs. His ability to minimize my expenses and accurately determine the necessary solutions was impressive. Your company benefits greatly from having him on staff, and awarding him a salary increase in recognition of his exceptional customer service would be entirely warranted. Thank you Andrew

Mathis Shane “Liln” Awesome people

Gabriela Perez Tiffany was very helpful. I needed to upgrade my policy and she walked me through everything step by step.

Shanna The staff at SIA are nothing short of stellar. They are polite, pleasant, courteous, and patient. When I first setup my auto policy several years ago, I was amazed at how much time was spent ensuring I received the best policy to fit my needs no matter how many questions I asked. They are thorough and always happy to help. You’re not just a policy number, you’re a friend, and for that I’m incredibly grateful. Thank you Ashley and the rest of the SIA Team.

Anthony Betancourts I appreciate the way this agency values transparency. Their team provided thorough answers to my questions, which really helped with my decision making.

J Nwa This review is all about Madison. I can share that she is very professional, knowledgeable, and accommodating. She walked me through a process that was new to me and was very patient. She followed up the same day to make sure things were taken care of, she actually followed up within the hour! Madison is one of those rare gems that keep a company doing well because of her extraordinary customer experience skills.