Hassle-Free Agency - Columbus (GA)

Johnseed McDanieldude I maybe a little biased because I have known Gail and her family most my life. As us country folks say. they are "good people". Several years ago, Gail helped me get a policy for my place. I never thought I would have a claim but then came Helene. Countrywide and Gail were extremely responsive and helpful with my claim. In very short time, I had the claim entered and an adjuster on site. My claim was handed promptly and paid quickly. As far as insurance goes, I was treated fairly. I am thankful for a responsive agent in Gail, a fair and pleasant adjuster in Kent, and overall positive insurance claim. I will be going into year 4 with Countrywide this year.

Dale Cantrell I have been with Mark for a couple years now and have not really needed help very often until recently. I called mark and told him what I was looking for and he had several ideas that he gave me in order to accomplish what I needed. I then needed a COI and Mark and Lisa were in it. I had my COI in a timely manner. Anytime I call them I feel like I am there only customer because they always have time for me and they are able to help me quickly. I highly recommend Mark and matrix insurance for your insurance needs. Keep up the good work. Y’all are awesome.

Jenn Newbrey Friendly agents and awesome rates!!

Derick Colbert-Rice I can’t say enough great things about my insurance agents, Brittany and Judi! From the very beginning, they’ve been incredibly professional, responsive, and genuinely caring. They took the time to explain all my options in detail and made sure I had the best coverage to fit my needs and budget. Their attention to detail and customer service go above and beyond. It’s such a relief knowing I have them in my corner. Highly recommend Brittany and Judi to anyone looking for reliable, top-tier insurance support!

Eduardo romero Very impressed by the quality of service. Affordable pricing and honest advice. It feels good knowing my auto insurance is handled by a company I can trust.

Chad Luke Mr. Danny not only is one of the nicest guys I know, he is the best insurance agent out there. He works hard to keep me and my family covered with the best coverage but also the best rates. My overall experience with him has been great. I reach out to him from time to time with questions and he always responds in a timely manner. A while back he contacted me about trying to help us get a better rate on our home owners insurance. He looks out for his customers. I promise you wont be disappointed!

Dr. Jonathan David Waters {CPS-MH, FPM, TIC} Good policies that are well within budget. Friendly staff and good to do business with them. Thumbs up!

MrUnderstand7 The team here at this location truly helped when experienced frustration with policy questions. Especially Bob, who went above and beyond to see that I received the answers I was looking for to get situated again. From beginning to the end, this is that outstanding customer services that is becoming rare. Keep it up team.

ANJERICA ABERCROMBIE I’m so glad to be back with Allstate for all my insurance needs. The Jon Cone agency has became family to me. Recently had the pleasure of meeting Chris as I’ve met majority of the staff since becoming a member back in 2013. All agents are courteous and down to earth. I love it !!! I love the fact that I don’t feel like a customer no matter who I speak with .. It always feel like family its natural and genuine .