1 /5 Mary West: We have been going almost everyday to the office and the doors are always locked. We have tried going Different times ,Different days and not luck,cars are parked in the back for the employees that are in the building but there is no way to get it . One time we were able to talk quickly to someone getting off their car on the back and she said she works in the office but not for the Medicaid part and we asked when does the lobby open and she said they only open on Tuesday or Thursday and we have tried every day after that and nothing. Meanwhile we cant get any o
ne on the phone or speak with anyone while our disabled son thats in a wheelchair cant get the help that he needs. Terrible communication.. the doors sign still says open Monday through Friday 8am to 5Pm.
Isnt that illegal to have business hours and never be open at the posted times? I mean NEVER open !
The amount of people we have seen from young to elderly people sitting in the cars waiting hours to see if they open and they never do ..when we talk to the other people there also waiting and they say the same we dont understand whats going on ..
Love to see where our all the tax dollars are going ?