Bank of America (with Drive-thru ATM) - Newnan (GA)

1 /5 J B: Been with Bank of America probably 18 years and I’ve had quite a few problems. I have quite a substantial savings that I moved to another bank because I was concerned with keeping any money there. Because of a glitch and their online banking, they’ve sent money to the wrong recipient several times. On the app when you’re doing the online banking And it has the different options for who you’re trying to pay It can show the same name and several places which causes them to send money to the wrong place. The last time this happened they set $2500 to the wrong place which I couldn’t get back. I took a snapshot of the glitch on their website, but they said there was nothing they could do. Basically was told so sorry but sucks to be you. I’m in the process of opening a new checking account with another bank.

5 /5 Judy Wilcox: I always have a great time when I shop at Stew Leonard’s food great prices are fantastic!

1 /5 YOLANDA ANDERSON: This Bank and Service is horrible, I deposited a check into my business account and was not told it would be a seven day hold. When I inquired about it that told me it’s standard but I been banking with this bank for 3 years and have made these same deposits and never had a 7day hold. This is a business account and what if I had employees that needed to be paid. I wish I had the name of the teller that never shared this information with me and also I called a customer service line and spoke with Stephen and he said that the check would probably be sent back and I’m like why. It’s a verifiable check and I would never bring my bank a bad Check and when I asked him why he hung up the phone in my face. This is by far the worst I’ve ever been treated at any bank not to mention I have several business accounts and never had a 7 day hold anywhere. Rest assured when this check clears I will be taking my business elsewhere!!!!

1 /5 Caleb Stanley: After waiting on my checks to arrive I stopped by the bank to get a check there so I could pay an employee. Took over 30 minutes and way too much back and forth. Ended up having to pay to use my own money. Do not recommend Bank of America.

1 /5 Self Proclaimed: I went in to cash a money order and came out with an unnecessary checking account. Regardless of any miscommunication that could have happened during the conversations, I clearly stated to the teller that I wanted to cash my money order. So obviously I had intentions on having the money immediately available. She explained that I would need to have an account with them, but that I would then be able to cash out my money order after everything was said and done. I had other matters to tend to and wanted the money available to me so I figured, " Im already here and I could possibly find another use for this account." I wrongly assumed that the teller communicated the very important piece of information that I wanted the money immediately available to me, so after everything was said and done with the account manager Ill call her since I dont know her technical title, Misty I believe her name was, she tells me it would overall be roughly 8 days before the full amount would be available in my newly acquired account. Ill simply assume the teller that initially helped me was lacking knowledge regarding cashing money orders because the other option is that she purposely misled me just to get someone to open an account with them. I kept thinking that I could still potentially find something useful with the account, just so Id get something out of this pointless experience so I went ahead and opened it. Bank of America offers absolutely nothing that I couldnt already get at my other bank at a better value and this branch location specifically was a genuine waste of time. If I could rate dark stars, they would get 5 pitch black stars for this unnecessary service. I could definitely add more content regarding my frustration, but this review is quite extensive as it is.