Edward Jones - Financial Advisor: Renora L Nelson - Covington (GA)

Melody Olney After I paid them several thousand dollars, I found out they weren’t paying off my student loans. I am now giving their information to Aidvantage

Alicia Casgar I met with Mark about my retirement and future planning. He took the time to answer all of my questions while suggesting what would be best for myself and family. Hes very honest and trustworthy so I would highly recommend him.

Job Gutierrez You been doing my banking for 12 years here and never had a problem any questions or answered promptly by any of the employees there, I want family has accounts there again never had a problem with them

Kenneth Davis My experiences at this bank have been lukewarm at best. Today the ATM was down, and no one in the bank knew anything about it. There were only two tellers at the windows. I was second in line and it took over 8 or 9 minutes before I was able to advance to the counter to make a withdrawal (because the ATM was down). It seems that everything around runs in slow motion. So, the moral of the story is: Dont be in a hurry when you bank here. Its going to be awhile. Thankfully, I dont have to come here very often. UPDATE: The manager of this branch reached out to me this morning to get a better understanding of exactly what happened. I was extremely impressed at her level of concern, and wanting to take corrective action to lessen the chance of this happening in the future, hence Im changing my review rating.

Erika Lawrence Had problems with my bills. I called Billpay of America the people were pleasant and detail. I recommend this service to all needing assistance financially.

Christol Stevenson I love this place! Its such a blessing when I need extra cash. Heather Varner is awesome, shes always so pleasant, kind, and professional... she makes my experience with Kinsmith a GREAT EXPERIENCE every time. Definitely gets 5 stars from me!

Janice Bailey OMG this is the worse bank. I feel like this bank discriminate again peoples of color. I was working with Justina regarding my personal business I have been waiting to hear back from her for a week I have call left messages for her to call me back This is very unprofessional I will not be going back to this location again.... I had a cc get stuck in one of the machine outside I went in to retrieve my cc nobody had a key to the box. So I had to cancel that cc and a week later someone call me and ask if I left my cc in the machine. SMH The service is so bad I am thinking about moving my two litter quarter to a new bank. Someone that appreciate small coins.

Joseph Grady The Family does a great job!

Darryl Dalton I was given a great interest rate on a Truck loan, they even beat my own personal bank by 4 points. Carmen made the whole process painless,she is a true professional. I highly recommend this institution!