Direct Auto Insurance - Columbus (GA)

Liliana Hernández My claim approval was quick and my car was fixed in days. This is what auto insurance should always be like efficient, caring and transparent.

Eric Santana Nina Meier was the agent I spoke to and she was incredibly helpful, patient and kind throughout what was a rather foreign and stressful endeavor for me. She took time to understand my unique situation and tailored an insurance policy that I believe best met my needs. I had already spoken to 3 other insurance agents at different companies and this conversation was much more pleasant and productive by far. She didnt judge me for any naivety, only listened and provided great information that gave me a much better understanding of what I was really paying for. I am very thankful to Nina for sharing her expertise and taking the time to help. I do not often write reviews, especially in regards to insurance, but I do feel its important to shout out people like Nina when they do such a great job and make someones day a little bit easier.

Connie Blanott Tate Gaines and the entire staff have been absolutely amazing! I use them for our business and personal, and have saved us thousands. The personal relationship they build with their customers is top notch! We are very thankful to have the partnership with Knight and Gaines!

Stacie We had a great experience working with Rachel. She was incredibly knowledgeable, patient, and made sure we fully understood our options. Her attention to detail and commitment to finding the best coverage for our needs did not go unnoticed. We felt confident and cared for throughout the process. Highly recommend!

Debbie Baughman Great help and super responsive.

Inshan Jagdath Working with Nydia Reynolds was a great experience! She made the home insurance process quick, clear, and stress-free. Nydia explained everything in simple terms and helped me choose the right coverage for my home. I feel well-protected and confident in my policy. Highly recommend her services!

Thomas folsom Shonna is great!! She has some very competitive rates, she even beat out my current insurance company that I’ve been with since 2007. I needed a policy on my new home and she delivered BIG TIME. Don’t let size fool you.. she might not have a fancy slogan, wear khaki pants or have multiple branches. But what you get is personal service and a commitment to see to your needs all while getting insurance from big name companies at an affordable price. I wouldn’t hesitate to recommend her to anyone I know!!

Darrell Morris It was time to change auto insurance ,i started early to get cheapest quote,i obtained quotes with nationally known ins companies they were higher than what i had , going home i noticed affordable insurance store front in grovetown ,i stopped went in for another quote,thats where we met chelsea after asking me a few questions she went to work,on my quote in just a few seconds she had the results...forget the 15 minutes to save you money in about 2 minutes chealsea looked at us and said i ll save you over 100.00 per month for the exact same coverage,well sign us up chelsea was very knowledgeable on policy info and any insurance question i had she answered we are now with the affordable insurance family and will hopefully never have to change agents again ......thank you chelsea for saving me that 100 a month and you are definetly a true 5 star rating ...everyone should take my challenge and get a quote from chelsea " youll be glad you did

Dial Clark Renee (naynay) Iived there cant wait to get back

Mitzy Rico I switched to this agency after being with my old provider for years and it was the best decision. The coverage options were much better and the prices were competitive.