Direct Auto Insurance - Columbus (GA)

Marla Lochart The best people to work with. Jenna always responded to my question in a professional speedy manner. She never leaves you wondering or concerned about the whats being done in the under writers offices. Awesome group.

stephen chen Keiyanna Brown in Angie sue group is the best insurance account manager! She have helped me to solve a lots of problems. For example, she driven to all of my rental properties to take pictures for me to meet underwriters request (I am the owner living in different state and the tenants were not cooperative). She also worked very hard and efficiently: Getting information from me, prepare quotes, submitting applications, and complete binding for 5 properties in less than 1 day! I will have her as my account manager for the future, highly recommended!

bryce Davidson Jessica has been great to work with in getting home and auto insurance. She helped me get the right coverage and is always quick to answer when I need something. Super professional, easy to talk to, and you can tell she really cares about her clients. Glad I made the switch to her for my insurance.

Regina Ledbetter I have always dealt with Kathy for many years even before she went with CIA and she is the absolute best.

Cole Williams I was stranded on the side of a busy road in downtown Chattanooga and I called Starr Mathews Agency. I assumed that there was nothing they could do for me, however, I was frustrated and nothing more to do on my end besides get in touch with someone to come pick me up. I got on the phone with a very sweet lady and she conferenced called another company and she handled everything! I only had to say a couple words... I know that it wasn’t her job to get me in touch with the other company, but she did it anyways! Forty minutes later there was a towing company to help me out with my vehicle l! The agent was on top of her game and I greatly appreciate all the help during that stressful ordeal!

michele baker I have NC Farm Bureau but we bought a condo in GA so I needed insurance. Paul was quick and efficient with great prices that Farm Bureau always has! I retired from Farm Bureau after being with them in NC for almost 10 years. It is an amazing insurance company that I cannot recommend enough!

Pat Nichols I loved working with Ruthie Arnold. She was on point as soon as I called and told her what I was looking for. She worked with me from beginning to end, sending me different quotes so I could make the best choice for my homeowners insurance. Also, as soon as I called Mr. Harris, he immediately had Ms Ruthie call me that same day as he promised. Thank you