Angie Sue Brown - State Farm Insurance Agent - Atlanta (GA)

ROGER MFONE I have my Homeowners Insurance with Farmers and car insurance with another company. Alan Morgan is my current Farmers Insurance Agent. I had never talked to him but would receive emails on a regular basis regarding various ways that I can save money on my policy. In recently received one of such emails from him and decided to call. I was very impressed by his level and wealth of knowledge, professionalism and great customer service I received from him. He was extremely patient and answered all my questions. He went as far as doing research to identify Defensive Driving courses although I had a clean driving record just because he wanted to help me save more money on my policy. Based on the experience I had with Alan, I encouraged some of my family members to switch to Farmers and to work directly with Alan because I know he will provide them with the same highest level of customer service that I received from him. Thank you Alan.

Babs Greenall We were speaking to a neighbor about the steep rise in our home insurance of 27% and she suggested we call her broker Lance. I am so glad I took her advice. Within a couple of hours of calling him he provided us with quotes for our home and car that we’re not only the same or better cover than we had, but also saved us over $1000 on our renewal price. Lance’s service throughout the process was impressive and I have no hesitation in recommending him to anyone who is looking to check out their best insurance options in the marketplace. Many thanks Lance. Hopefully we will be doing business with you for many years.

Wilfrido Librado Great service.

Debbie Brinson I love this agency. They were a hundred dollars a month cheaper than my insurance Liberty Mutual. Friendly staff. She had me written up and waiting when I walked in. She was with another customer and she asked another employee to finish up with her and waited on me!. Easy access off hwy. 5*

Ryder Bende Awful insurance company (just this branch at least). Ive never been able to reach Warren, but this guy name Caleb always answers. Apparently he is my insurance rep, and Ive had nothing but issues. First of all, he put a home insurance discount on my auto premium which I NEVER ASKED for. Then 3 months later my policy goes up about 50$ since that fake home insurance dropped. Then he kept calling trying to push home insurance on me sending quotes to the house owner even though I never requested it. Then he switched my account policy owner over to my fathers name when he qouted the house for insurance. So now Im locked out of my account and customer support says Im not even on the policy anymore. So I called them back yesterday and sure enough Caleb answers. As soon as I say I want to cancel my premium his attitude changes quick. Silence for about 2 mins then he asks if thats all I needed and I say yes sir. Couple seconds of silence and I hear him grunt and hang up the phone. Never got an email I asked for, for the comformation of my insurance policy cancellation. Worst branch of insurance Ive ever been with. Now my phone isnt even being answered. Stay away from this branch, its extremely sketchy sales practices.

William MOREMAN Excellent experience. Shawn Mills is professional, personable and entertaining. His explanation related to supplement pricing and watermelons was an instant classic. I recommend Are You 64 without hesitation.

Susan Simons The best customer service around! I am in the middle of a refinance for my home and needed several items pertaining to my homeowners insurance. I called and emailed many times for Shannon Daniel and every time, she was super helpful and always quick to respond. This is the best insurance company around with great service and super prices.

Brandie Ivey Absolutely love Mrs Ann she is the sweetest nicest lady you feel at home when you walk throw the door

Tiffany Parks Turpin Love Jennifer

Russ Worley Susan Steers is a top-notch agent, and I’d recommend her for anyone looking to insure their home. As a working contractor, my company has the fortune (and sometimes misfortune) of dealing with the insurance industry on an almost daily basis. Susan genuinely cares for her clients and wants to see the best for them. Honest and professional, she’s a great help to the East Georgia homeowner community.