Citizens Bank & Trust, Inc. - Trenton (GA)

2 /5 Jesilyn Mcdonald: Every single weekend about an hour after they close my card gets turned off!!! I can’t get it turned back on until Monday. I do not have insufficient funds and do not use my cards regularly. It has been happening like this for months with no reason. I am over it!

1 /5 Beth Fowler: I simply went to open an account. The older lady that I was told to go to did not only not want to help me but did everything to stop me from doing so. I got to the bank at 3:30 they close at 4 in Thursdays. Before I even sat down she says "opening a new account will take an hour can you come back tomorrow? We close at 4 and I have somewhere to be." I told her no as I work tomorrow she then asked if I could come back Saturday. Again I told her no. She then seemed very put out rolled her eyes and huffed and puffed like I was bothering her. My mom came to open the account with me as I wanted her on it. She then was all "we have to run a credit report. I have to make sure an officer is going to be here. To which she came back and then said "he wasnt going to be here but he said he would stay." When she then took my check looked at it and said "we have to hold this for 5 days before we can do anything" At this point where all of this would have been fine I didnt appreciate the attitude. After being told "I have somewhere to be." the 7th time I was done. so I decided to take my business accounts elseware.

1 /5 Arthur Prescott: Update!! For the record. The check was not fraudulent. Racist manager/president this does not have a good look for you!! I have banked with CBT for 6 years now. My wife and I are closing our accounts immediately. On 1/21/23, I went to CBT Trenton to deposit a government issued check for approximately 4,000 and a couple other checks. I understood the clerk needs assistance to verify my check. The manager at the moment explained to me that he believed this check was fake due to the high volume of fake checks recently, he insisted on seeing the documentation included with the check, which I produced. After all this the manager told me I would be prosecuted when the check comes back fake after 7 days. I have not received an apology even if this is a miscommunication. The reason is most likely because this manager is still waiting after 7 days for the check to clear or not. Well when it clears, I will have this manager help clean out my accounts Matthew 18:15-18 15 If your brother or sister sins, go and point out their fault, just between the two of you. If they listen to you, you have won them over. 16 But if they will not listen, take one or two others along, so that every matter may be established by the testimony of two or three witnesses. 17 If they still refuse to listen, tell it to the church; and if they refuse to listen even to the church, treat them as you would a pagan or a tax collector. 18 Truly I tell you, whatever you bind on earth will bebound in heaven, and whatever you loose on earth will beloosed in heaven.

1 /5 Simone Wood: Went to this bank to TRY and open an account. They pull your credit report to "open an account". Shortly afterwards, my identity was stolen. This was the ONLY place I had given my information to, so I know where it happened. Do NOT go here to open an account! Go to a NORMAL bank who wont cause you tons of Fraud issues. I have spent the last 6 weeks fixing my credit, freezing my reports, and disputing things. NEVER again.