Chandlee Jewelers - Athens (GA)

5 /5 Erin Sharp: Staff are very professional and very kind! they have sized 2 watches for me and both were spectacular. I made a strange request to lengthen my watch long enough so it would be a double wrap, and with the stuff i brought them they made it work! absolutely love them and highly recommend.

5 /5 Frances Gibson: Chandlee has been our family jeweler for many years. I brought my diamond ring in for Lisa to repair because my diamond seemed loose- my ring looks as great as it did when my husband gave to me 34 years ago! I also brought in a ring from family 1920, Irene helped me chose a beautiful Blue topaz stone to be put into the ring by their very capable hands. I know, have a true heirloom to pass down! The relationships that I have built with the owners, Bryan and Larry, as well as their staff has been a wonderful experience.

5 /5 Richard LaMonte: I’d like to leave a review for Chandlee Jewelers, I don’t do this often. But sometimes I feel that if you have a positive interaction with a person, a store or a company you should say so. I walked into Chandlee Jewelers to have a watch band put on my wife’s watch. Come to find out it wasn’t the right band. They could have charged me, they didn’t, I got the right band and went back to Chandlee. They put it on, they could have charged me, they didn’t. I’ve since gone back to have a battery put in a watch. I recently dropped off a necklace that needed repair, it was an intricate job and they handled it. So this is the jeweler of choice for my wife and I and I urge to go check their store, you’ll meet some great people and the selection of watches they have is incredible. Of course they have a full range of jewelry, but I’m a watch guy and this store is like Disneyland.

5 /5 Daniel Colon: Customer service was absolutely excellent. Catherine was very respectful of my time and delightfully personable. And they have lovely pieces here. Will be returning for an engraving as well. Highly recommend.

1 /5 Courtney Jones: My husband purchased my engagement ring here 9 years ago and almost everyone who I have come into contact with in the years since been pleasant and fine. HOWEVER, there is one single employee, Irene who is the definition of unpleasant and always has been for as long as I have come here. Today I brought in some jewelry from my deceased grandmothers estate just trying to get an idea of if it was even real or not so I could have a next step and she immediately launched into a speech about "that takes an appraisal and those things are not free" mind you, I didnt ask for anything free, I just wanted to know if those items were real and worth getting an appraisal for.. I said that she was being unpleasant and that I was just looking for some preliminary information (that they have provided me with before and that most jewelers will). From there she put my items back down, looked at me and said "Do me a favor and take it elsewhere. Not even our owner likes you and they dont even want you to come back" Wow, right... Keep in mind there are multiple other people in the store and she was that rude, I never once raised my voice or said anything mean/nasty simply was taking jewelry to a jeweler trying to get an expert opinion. There was an older lady next to me who when the employee walked away looked at me and said "well, that was very eye opening." I am honestly glad that someone else witnessed how incredibly nasty this woman was to me for really no reason. But separate from me, my little sister also has her engagement ring from here and brought it in last year to have it sized (I came in with her) and this same employee was trying to tell her that it fit and she didnt need it sized. It was uncalled for. She wasnt asking her opinion, she was asking for a service to be provided for a ring that was SO loose on her finger and this woman was trying to gaslight her into not getting it sized when it was desperately needed. The only above and beyond that goes on here is the rudeness of that one woman. I will not even bring MY ring or band that was purchased here back for service due to her complete lack of customer service/bad attitude. Which according to her wont even matter because their owner "doesnt want me to come back either" Very strong words from a small business. All of this to say I do not recommend Chandlee Jewelers, I so wish that my husband had purchased my ring from a more friendly place with better employees representing their business. Just overall so very disappointing. ***Also please read all of their negative reviews, they are for the most part about this SAME WOMAN. Speaks for itself. Moreover, their responses to anyone who has had a bad experience, woof. Just take all of that as a warning/RED FLAG!***